DES S.
Google
Title: Excellent Service and Selfless Hospitality!
I visited Milan for the first time in my life and wandered for 3 hours unable to find a room anywhere. I had just returned from America and was there due to a missed flight. That night, there was a big concert in Milan, and all the hotels were full!
When I arrived at this hotel, I met three brothers who, unfortunately, did not have a room available for me. However, their hospitality and kindness were unparalleled. They dedicated their time to calling many hotels, trying to find a solution for me and to assist me. Although we couldn't find a room, they called a taxi and sent me to the city center where there were larger hotels with the hope of finding something available.
The service they provided was simply wonderful. I have no words to express my gratitude for their kindness and dedication in helping a stranger in a difficult moment. If I ever return to Milan, I will definitely choose this hotel for my stay and highly recommend it to everyone!
Thank you again for the excellent service!