Terry C.
Google
AWO - A Waste Of… time and money. After a booking malfunction, we arrived at this hotel to be told our reservation had not been confirmed, and it was full, but once the owner appeared, there suddenly was a room - an unnrenovated 1990’s, 15 m2 student style room that we could have for, guess what?
380 PLN - more than a renovated room of a higher standard and double the size! Mega-weird. But, we were with two young children after a long drive, so took it. Many things were faulty including the door lock, toilet seat and unstable sink, but hey we were at least safe from the cold… at least that is what I thought. It was one of the most uncomfortable nights in many years -‚the walls were ice-cold despite the faux wood boards surrounding the bed.
The view from the room was grey and miserable. We were told to come for breakfast at 8.00 sharp so as not inconvenience other guests. Breakfast was ok, but the owner kept a close eye on us like a hawk circling its prey before a kill. We were happy to leave.
Here’s the thing, if the owner had given us a reasonable price, there would be nothing to complain about but instead, she saw an opportunity to take advantage of the situation and rip us off - and acted like a good Samaritan doing us a huge favour.
Very small-minded way of doing business.