Baglio Basile - CDSHotels

Former grand hotel in a partially dilapidated state today. Park and exterior facade mostly neglected. Insufficient quality of communication from hotel staff. For example, no information was provided in advance that swimming caps must be worn in the outdoor pool. Then the pool attendant rudely reprimands the guest in the pool with a whistle. In the dining room the staff only talk to Italian guests and exude unprofessional hostility. Buffet at breakfast unhygienic and not worthy of 4 stars. Entertainment program at the pool is way too loud.

The room was large, clean and comfortable. A little “end of season “ tired. No tea or coffee making facilities in the room, but a very efficient little fridge. The staff who had limited English ( and we had limited Italian )were very friendly and helpful, especially Salvatore C, who gave us an Italian lesson most evenings! The food was plentiful and well prepared. Our only real complaint was of a lack of information, no info folders in the room, the hotel was so large with many function rooms- a map would have been useful, and also local attractions. The pool was lovely and “refreshing”!!!

Gaspare behind the bar was so friendly and helpful at all times. His cocktail making skills are remarkable and he always made wonderful "surprises" for us!. He took the time every day to greet and acknowledge us, we really appreciated that. His bar staff, Annmarie and others were also very friendly and professional ☺️. Thank you Gaspare for taking the time to be so warm and friendly to these 2 Irish Travellers 🙏☺️

It's a very nice hotel but they can do much better. I think the best times of this hotel is gone. There is animation for the kids which is positive. The swimming pool is nice but why the hell are they playing loud music or DJ. I thought it was a relaxing spa hotel. Nothing relaxed about it. Too many people, not relaxing at all during our stay. I'm glad it was only for one night. Also breakfast was terrible. A lot of people on a small place, food was less then average.

Gorgeous property! Wonderful staff! Family friendly pool area. Horrible food options. Loud music/ entertainment right below sleeping rooms instead of many other beautiful areas they could have used!

Was very poor for communication from the hostess, they didn't say the timing of dinner breakfast or anything, and when I asked why they said that I have to read the booking that I made. Sorry but I work in the hospitality as well and even if u send the details on the booking you have to explain the details to the guest face to face. The unique good experience was the spa and the amazing waiter that was an old gentleman for the fuga Romantica.... For sure I DON'T gonna come back

The hotel is beautiful, food average, but the air conditioner does not work. We complained several times. were told help was on the way, but no one showed up..made the stay miserable.

Lovely gardens and great band. Food and drinks nice. Nice roomy room. Comfortable beds. Noisy, Shower poor. Basin blocked. Some staff very unhelpful. Some nice