Robert Bradshaw
Google
What a lovely surprise! We have stayed in four different hotels in Costa Rica and after reading some of the reviews we were nervous about our upcoming stay - would the rooms be mouldy and have corrugated plastic ceilings, would the staff ignore us, would the beach and the pool be dirty?
On arrival, we were warmly greeted and helped by Diana at Reception. We enjoyed a delicious (and free) Rum Hiel welcome drink. We immediately felt at home and throughout our two night stay, the staff have without exception been attentive, friendly and helpful.
We have a standard middle upstairs room, which is wood lined and beautiful with a large fan keeping it cool and fresh. It has a huge and private wooden balcony looking onto the beautiful gardens. Yes it is part of the same structure as other balconies but the balconies are completely separated from each other by wooden shutters and you can enjoy the whole (large and well furnished) space in complete privacy.
You can walk to the beach barefoot from our room in less than a minute. The sand, which is black, is as soft and fine as white sand and the location is beautiful. We saw children playing in the water a little further along the coast, but like many beaches here, there are strong currents, meaning great care is needed. Yes, as one review notes, the cushions on the loungers on the beach are a bit small, but with the clean and thick soft beach towels we barely noticed. The pool in the garden is small, and clean. Whether you choose to spend time laying down or playing volleyball on the beach or in the hotel, the waiters will fill your water bottles or bring your choice of drinks, there are some lovely fruit cocktails, from the bar.
Oh, and the food is excellent, service in the restaurant is prompt. The gardens are beautiful. During our stay we had no problem with mosquitoes or any other insects. We have been more than happy with everything.
In every way, this has been our best hotel experience in Costa Rica. It has been a beautiful and relaxing way to end our stay here. We hope to come again!