Hotel Bantu By Faranda Boutique, a member of Radisson Individuals

I enjoyed a wonderful 6 days at the Bantu Boutique Hotel, a beautiful colonial building perfectly positioned in the old town. My King Studio was spacious and very comfortable with character features including stone walls and high ceilings. The hotel amenities are good but not "over the top" luxurious. For me this was spot on, the two swimming pools provided for good relaxation moments though I feel more could have been made of the roof top pool and bar area - more an observation than criticism. The hotel staff made me feel very welcome. Arnold on the front desk could not have been more helpful and provided some great recommendations. Herman "steered" the excellent breakfast buffet with an easy smile and relaxed charm and always a warm greeting to start the day. The hotels is close to some excellent restaurants and bars and including the best street food vendor I experienced in Colombia - all freshly made for locals and tourists alike.

Aesthetically, this hotel is stunning. It’s well maintained and everything is clean and beautiful to the eye. The in-person staff is very friendly and extremely helpful. However, we did have issues on two levels. Firstly, as a couple we booked and paid for a room with a king bed and got a room with two double beds instead. Secondly, we attempted to contact a representative of the hotel prior to our stay to discover about the services offered and were referred to a secondary contact who then referred us back to the first person. Ultimately, no one was available or willing to respond. These two factors felt disappointing to us considering the calibre of the hotel. Fortunately, the beauty of the establishment made up for the latter in a large part, but it would have been nice to give it the five stars we hoped it would be.

I had an amazing stay at Hotel Bantú — it’s truly a hidden gem in Cartagena. From the moment I arrived, the staff made me feel incredibly welcome and cared for. The hotel’s atmosphere blends colonial charm with a unique Caribbean touch — full of color, character, and warmth. My room was spacious, quiet, and beautifully designed, with thoughtful details that made it feel like home. The rooftop pool and terrace are spectacular — the perfect place to unwind after exploring the city. I especially appreciated the friendly team at reception, who were always happy to help with recommendations or just share a smile. The location couldn’t be better — right in the old town, close to everything but still peaceful and relaxing once you step inside. Overall, I highly recommend Hotel Bantú for anyone visiting Cartagena. It’s the kind of place that stays with you — not just because of its beauty, but because of the people who make it so special.

We enjoyed our 5-day stay at the hotel during a business trip. The hotel is neatly tucked away on a quiet and quaint street, in close proximity to many good restaurants and an easy walk to the sights of the walled city. ||The accommodations are a bit small but very clean, and the air conditioning works well. The rooftop pool and jacuzzi are also small but refreshing during the hot/humid day. The loud music from a few blocks away can be heard faintly at times but we did not think it impeded our sleep. ||The breakfast was very good. We also had dinner there one night which was also well prepared. The staff are the stars of this property - all are very kind and professional, especially German and Arnold.

We stayed in the Bantu hotel for four or five nights and had a wonderful experience. Our room was very nice, we enjoyed a fantastic massage and we loved being able to use both of their swimming pools. The rooftop deck is a wonderful place to relax with plenty of lounge chairs and huge umbrellas to shade you from the sun.||Most of all the staff is incredibly friendly and accommodating. You will never stay anywhere you feel more welcome. ||The hotel is very charming and you won’t find a better location. You will love staying here, we highly recommend it.

Our room was nice but could use an update. The shower door doesn’t line up and water runs out and the screws look like it can come off the wall anytime. The floor tiles aren’t even for bare feet. Where are the hooks for the used bath towels? One of the cabinet doors opens on the wrong side and very hard to open to use. The staffs are great, so friendly and professional. The kitchen ladies could be a little warmer vs slightly indifferent. The location is perfect closed to everything but on a quiet street.

Great location. In the center of town but in a quiet street away from the noise of the restaurants and bars. Beautiful swimming pool. Incredible staff. Very kind and friendly. Amazing experience. I highly recommend. German was amazing and very attentive to our needs. Keisy was very helpful giving us information and reserving our drives. Kitchen staff were great.

Wonderful hotel almost all you could ask for. They gave a complimentary room upgrade with private access to the rooftop pool and jacuzzi. Beds and room was elegant colonial Colombia 🇨🇴 the only downside, was no hot water showers. I know it is Cartagena and always hot, but hot water definitely is one delight missing in this stay.