Hotel Bar & Restaurant Nordlandet

We went with high expectations due to the location and positive reviews. Much to our regret, we encountered unprofessional service and prices higher than the average of other luxury hotels in the area. The staff seemed stressed and poorly organized. We had to ask for water four times and, surprisingly, the bill was incorrect, with items that didn't match the table order. One of the diners understood Danish, and unfortunately, the waitresses made racist comments about our group for being from America. An establishment of such renown should pay more attention to the details and address the lack of professionalism of the staff. The delicious food and unique views were unfortunately overshadowed by terrible service. We will never return. Thank you for a disastrous and expensive evening, Nordlandet.

The place is charming. The staff pleasant and kind. We have unfortunately booked in for 5 nights. 2 nights is sufficient. The restaurant has a menu that’s the same since we arrived. On our third night we failed to get a reservation elsewhere and this hotel could not offer us a last minute reservation. Even as in house guests booked for 5 nights. Not even dinner in our room ! The food served is fairly good with one bad experience .

Amazing room, stunning view, the sauna is great, breakfast delicious, service was excellent! We had the best time! Truely recommended!

Stayed at Nordlandet in June. The views and food were good, but overall, the experience was average, especially given the cost. At 3500kr per night, I expected exceptional service and quality. Aside from the view and the semi-private balcony, the room was similar to other newer hotels in Scandinavia. The fireplace was out of order, which would have been nice during the heavy rain. There was no iron in the room, only a steamer on request, no full body mirror to check your outfit before you leave and slippers were an extra cost despite the seaside location. The staff service was basic and impersonal throughout the stay. Breakfast was of high quality but had a limited selection and only offered drip coffee, no espressos or cappuccinos. With no room service available, we skipped breakfast on the second day and found alternatives. All this might be aligned with the Hotels ambitions and standards, and while this might be okay in many cases we left disappointed and with two stars. One for the food and one for the view.

Absolutely fantastic hotel! Without a doubt one of the top 3 we have stayed at in Denmark! The view was breathtaking, the room small but charming and extremely comfortable. All the important amenities included. And then really the most professional customer service both in the restaurant and reception! Would 100% visit again and give my warmest recommendations. Loved it!!! |Only three things would make it a 5+: |1. More TV channels |2. Charging stations for electric or hybrid cars|3. Body cream in the rooms

Today on our wedding anniversary we had a magnificent dinner at Norlandet. A table facing the dark winter sea, moonlight reflecting in the water and some delicous food and great service. And my wife invited me. What a perfect evening.

What a lovely hotel, restaurant and space. Very idyllic! Stayed in one of their rooms overlooking the bay and had dinner with the missus in the restaurant. Amazing staff in the restaurant as well as front desk. The dining experience in the restaurant was great, and the wine pairing as well as service from Anna was immaculate, knowdledgeable and down to earth.👌🏼 The sauna and swimming pool located outside was also the best cherry on top.

We were looking forward to spending New Years on this beautiful island and at this high -end hotel. Unfortunately our expectations were not met. The apartment did not have two bedrooms, as advertised. What you can’t see in the pictures on the website is that one of them doesn’t have a door (there’s a curtain instead for some reason). So if you’re traveling with kids and need privacy, book elsewhere. That’s what we will have to do next time. Room service is not available, which is not surprising since it isn’t promoted anywhere, but what was strange was the hotel’s communication about it. They insisted that we can enjoy the restaurant’s food as takeaway only if we order in person and bring the dishes to the room ourselves. And then staff ended up bringing the dishes to us anyways. And don’t bother with breakfast. It doesn’t come close to the quality you’d expect from a restaurant whose dinner menu is exquisite: scrambled eggs were runny, bread was not fresh, fruit salad was underwhelming, you have to share the salt and pepper shakers with every patron because there aren’t any at each table… And if you don’t like drip coffee, you’ll need to purchase an espresso type beverage from a machine at reception. For the price, this was disappointing. Finally the new sauna / cold plunge set up should only be attempted if you don’t mind scaling jagged rocks. If you’d rather have a less stressful experience, there’s a nice sauna at the harbour in Sandvig. I’d recommend that instead. You get the sense that Nordlandet isn’t organised and cuts corners at the expense of their guests who paid for a luxury experience. No one checked in to ask how our stay had been. If they had, I would have communicated this to them directly.