Hotel Bären

Visited the restaurant of the hotel in hopes of having lunch there. We were left standing in the doorway for a few minutes without any waiter even bothering to offer us a table. When we kindly asked to be served, the waiter told us there may or may not be a table for four, when it was clearly not busy and there were plenty of free tables which were not reserved. When we asked to be seated we were told to “wait for the table to be prepared” which, in reality, never really happened because this was their way of telling us to go somewhere else. Basically, what i’m implying is that they have no interest to serve people who are not multi-millionaires.Would not recommend going there

This was a beautiful old hotel in the upper part of town near the famous Kulm Hotel. We were greeted by a roaring wood fire in the fireplace and a staff eager to help get us settled in our rooms. Two small, 4-person elevators transported us to our floors. They utilize old-fashioned keys for your doors. Twin beds are butted up together with individual quilts. A nice desk was provided with an electrical outlet and lamp. I had to secure an adapter for the electrical plug as they use “J” and I had the European “M” style plug. I had to leave a deposit for the converter. They had a tub/shower and both a toilet and a bidet. Our tour group ate at the hotel in the evening starting with a Vegetable Soup, which was very tasty, and then lasagna, with seconds if you so desired. Dessert was a chocolate mousse with whip cream.

The staff here were exceptional. My wife had broken her wrist the night before in another town and when we got to St Moritz the provided exceptional help to us. First they took us from the train station to the hotel to get checked in. Then a very kind lady (owner?) drove us to the hospital. After we got back they made sure we were ok.|Breakfast was nice|Dinner was very good.|Service at dinner and the bar area were also very good.|I highly recommend

A big special mention to Maria the receptionist who was amazing - very passionate about her job and about the area plus she gave us so much handy information on how to get around and what free activities to do in the area. She really took the time to make our stay in St Moritz amazing. Thank you so much Maria!

The positive of the hotel: Location is convenient and a short ride (not walk) from the train station. The negative: The staff was not accommodating to travel issues we were having, the property is historical but not very comfortable (bed, bathroom, etc), and the food was not very good compared to the multiple hotels we stayed in across Switzerland. I would not recommend a stay here for the prices they charge.

We stayed here two nights on Swiss rail tour.. Hotel has significant character being over 100 years old.. ||Our room was quite charming, 4th floor room with balcony overlooking the town with great mountain views! ||Room was very clean, beds were very comfortable. Only thing missing was there was no kettle for tea.. I did ask at front desk and they provided one with cups.. ||We ate two dinners here, great service and food was quite good.. the breakfast room was large and there were decent selections. However, it needs some changes.. first breakfast place I’ve ever seen without a toaster.. breads yes, but no toaster.. |And no cheese platters which are the norm in Switzerland! ||The breakfast that was available was fine and adequate.. ||Location is okay here, buses come by for transport.. steep hills to walk up from lower town so one must be aware. We walked it and it’s doable for many but certainly not for folks with mobility issues..

Check in was easy and the lady working the desk was funny and helpful. Our room is basic but clean and with a cute balcony. If you are looking for a quiet area this may not be for you because it's right in front of the train station in the middle of town.

Nice location, just opposite the Cresta Run and within walking distance of the village centre. Lovely views. Rooms were a bit small and stuffy, but breakfast was nice. This is an older building which only has hexagonal plug sockets, but reception will lend you an adaptor if you haven't got the right one. Staff were very nice.

Excellent hotel. Great location. Friendly staff. Comfortable and easy access to center and slopes. Bus stop in front. Walking distance to center. With short cut walking trail to the lake. I gave 4 because in every business there's always a room for improvement.