pletch68
Google
I really want to give a great review, but...I simply can't give more than just 'ok'. Even for a top end place, some of the Hotel just didn't live up to even close to the price.||||I have to mention right up front, two people that were just absolutely Amazing: Nicole Neunz and Niklas Sauter! Thank you you two were great!||||There was also someone I spoke with on the phone, when making the reservation, sorry, his name escapes me, but the gentleman was nothing short of professional, accommodating, courteous and helpful. Thank you Sir, for all your assistance.||||Overall the hotel is nice, really, its well laid out and spacious without being ostentatious. The Bar area/lounge is great!!!! Over all there are some restorations need to be done; spot painting, keeping pictures and so on straight, little details in the rooms, etc. I mean, this is an upper end hotel, but the curtains in my room were so wrinkled they look like re-used, wadded up wrapping paper, that is something that simply should not be permitted. It all seems to lack a Quality Control presence for these things||||We were completely shocked and simply couldn't believe there is an extra cost for breakfast eggs other than simple fried, scrambled (I don't think these were fresh eggs, but instant or reconstituted) or boiled presented on the buffet. That is simply ridiculous for a hotel of this quality and price. That is something that should never happen at this level! And to make that even worse the fried eggs were, and I am not joking, swimming in grease. This is one of the the things where hotels can REALLY shine, but here, not so much.||||Now, the evening meals, the menus...Spectacular!!! Really, they were done so well and presented so nicely, it was a genuine pleasure to enjoy the dinner. And the food itself...was great! Nothing but compliments to the kitchen and the dining room staff...WELL DONE!||||Would I stay again, yeah, maybe. I am just really torn about the cost versus the little things that shouldn't be; the breakfast was a huge turn off and perhaps reason enough for me to stay somewhere else. We are in that area every three months, often more in the summer. We took a chance staying here, just not sure we would again.