Hôtel Barrière Lille

This was our first trip abroad with our baby. I contacted the hotel in advance to request a cot and when we arrived (in the evening) to check in everything was ready for us with all our “ideal requests” accommodated. They made it really easy for us as a family. ||All the staff were lovely and helpful, the reception team gave a warm welcome. We really appreciated the lovely gift for our baby - thank you. ||The room was very clean and comfortable. I was happy for my baby to stay in the cot provided - I checked the mattress and bedding and it was all spotlessly clean - thank you. ||I’d definitely stay here again. It was a perfect place for us. The walk to the main town is very easy - less than 10 mins. The hotel is effectively opposite the Eurostar terminal.

Excellent hotel with very friendly and professional staff throughout our stay. The rooms were comfortable and well maintained, and the overall experience exceeded expectations. It worked perfectly for us during our road trip to Amsterdam, particularly because the hotel offers convenient EV charging, which made planning effortless. We would happily stay here again and would recommend it to anyone travelling through Lille, especially EV drivers.

After finding that our original accommodation in Lille was very ordinary we sought to get a room at the Barriere. Given it was just two days until Christmas we were very lucky to get a Junior Suite for five nights. It goes without saying that the rates are quite expensive however the suite is superb. It is very large with a generous sitting area and large very comfortable king size bed. The bathroom is also very large with a bathtub, great shower, separate toilet and a make-up area. The housekeeping is of a high standard and despite a couple of minor hiccups our stay has been first-class and enjoyable. The hotel is not too far from the town centre and is a short walk to the Lille Europe train station for our next trip.

We started the new year with a short 2 night stay at one of our favourite hotels. We got a very early morning Eurostar train to make the most of our stay and we were delighted to be able to check in early through paying for an upgraded room.|We had treats in our room and a nice card, thanking us for our loyalty.|On our last day, we paid to keep our room until 16.00 so we were able to again make the most of our stay.|It’s so easy to stay here, given the proximity to Eurostar, and very reasonably priced.|Highly recommended.

The response to my trip advisor review is a complete lie. No one in a management position spoke to us last night when we raised our concerns - we were NOT OFFERED ROOM SERVICE as an alternative - if we were??? Why would I have preferred a club sandwich in the bar?|How can a five star hotel treat someone like you have? Even as David your respondent said we had booked the experience by mistake - if I had made a mistake then surely as the paying customer you would try to rectify that.|I am appalled by both your treatment of us - and the lack of any one from management that could assist both last night and today. And how would we know who the entertainment was we left after 50 minutes.|Shocking response and I travel the world regularly - I will be taking this up with my credit card company - your response to my concerns and your ability to lie publicly on how you didn’t respond is shocking. Although I pre paid should not mean I should accept what we were not offered.

Where do I even start… and we are still here, if we could have checked out I would have! But no management on site! . Having spent the most magical three days in Bruges … I decided this hotel we needed to see out a very stressful 2025 at - having stayed here in 2021 and had the most amazing dining experience in the first floor restaurant, surrounded by pink orchids , and the most amazing dessert theatre where they smashed meringue onto a sheet ….. that is the 540 euro one night experience I thought I was booking . And why wouldn’t I . They don’t serve dinner in there ground floor restaurant…. As it’s plastic seats and plastic tables and a weird orange half igloo …. Yep that’s where we were sat , in a sparkly dress; DJ and feeling like you are at a motorwayservices, with the addition of a tablecloth , no wine lists me looking at an orange wall , after 45 mins an oyster arrived no explanation just put in front of you.. really?… this is a five star hotel charging five star prices …. With a glass of wine that looks like your at a wedding !, but paid five star price. At this point we left !, felt sorry for the guy on reception with a blubbering English woman to deal with and no management present to assist. |So a club sandwich and a meat board in a sparkly dress it was … 540 euros plus parking ,,,, for a McDonald’s experience,, seriously

So this place is great and all but there is a terrace restaurant that you would usually have breakfast at in the morning. Anyway that part is not part of the hotel so you can’t expect to have dinner there when you want to as my family have just experienced. Nvm after speaking with the manager to talk to the restaurant manager we now have a table but don’t expect the same. Rooms are nice though.

Really modern hotel a few minutes from Lille Europe station and 15 mins walk from Lille centre. |Clinical reception service. |Rooms large and well equipped. A slightly off-putting opaque bathroom.|Main negative was the room was quite stuffy. |But a good option if you can get a good price deal.