Hotel BCL Levante Club & Spa

I've stayed in this hotel 5 times now, once with my mum, the other times with my best friend, and i wouldn't dare to stay anywhere else in Benidorm (visited another hotel for the day and REALLY appreciated this hotel after). |I love this hotel, the food is lovely, staff are friendly, the guests are usually friendly and chatty... every year we've met friends by the pool of all ages, which is lovely. I definitely think it's worth going all inclusive for the food and alcoholic drinks. ||Some rooms are a little dated in the main building, the new building has some lovely rooms with a kitchenette, but i still prefer being in the main building for the views and being closer to the restaurant and main pool. The new building has a much quieter pool if you'd like to relax, but you have to walk a little way to get a drink each time (hence why I stay near the main pool, for ease and for entertainment).||Overall, I honestly can't fault this hotel. Close to bars, about 15 minute walk to the beach, nice atmosphere, lovely food, friendly service. Can't wait to go back in May!

From first impressions, check in was very quick and easy. The reception staff were friendly, attentive and made the process very easy. The hotel is very clean, the rooms are spacious with everything you need for a pleasant stay. The beds are very comfortable. The balconies are spacious, commanding great views. The all inclusive has a wide range of alcoholic drinks, international beers, spirits, wine, cocktails 🍸 coffees ☕️ and soft drinks. The bar staff are very friendly and make fabulous cocktails.Unfortunately the restaurant was quite underwhelming, slightly chaotic 😳 however the staff did their best to find us a table. The offer in terms of food was more canteen like and first come first served. The Christmas lunch wasn't the best.The two live singers were good. We found a table. Put drinks down, went to get our food and came back to someone sitting there and the waiter had removed our drinks. Definitely not a very festive, enjoyable or relaxing Christmas dinner. No pigs in blankets, no mash potato, no sprouts, no roast potatoes, no parsnips, no Christmas pudding or Christmas cake. The tables had no festive decorations or a cracker to pull 👎 The live entertainment (singers) in the downstairs bar were good 👍 The evening dinner (Christmas Day) was probably the worst meal up to now. Very little choice, nothing warm and tasteless. I felt so sorry for those that went out today thinking tonight's meal would be the Christmas meal. Breakfast could be so good, unfortunately the bacon, eggs, sausages (poor quality) hash browns, beans scrambled egg, omelette and mushrooms etc were all cold. 😔 I think the hotel offers so much in terms of quality service, friendly and attentive staff, good entertainment, great selection of drinks, fantastic rooms and facilities. The huge elephant 🐘 in the room is the food and chaotic way the restaurant is managed, that is not down to the hard working restaurant staff, it solely lies with the hotel management. ✨️ 🌟 🌟

Stayed here whilst doing the Benidorm 10K event. Hotel looks nice enough. Bed is comfy but stayed in better places. Bar prices reasonable. Staff friendly. Issues: Breakfast - food not labelled , especially an issue when a vegetarian. At times food was not replaced when emptied by other customers. Toaster - waste of time. Room - far too hot, even with balcony door open. Air was muggy. Air con was not working due to time of year. Shower - bith dangerous. Thermostat on the taps need sorting as can go scolding to freezing at every occasion. Water - complete loss of water one morning. Toilet - flush mechanism broke and had to be fixed. Spa - they advertise a spa but you have to pay for it !! Roughly €50+ for a couple to use the pool there etc, no treatments. Daylight robbery !

The room was lovely. Very spacious. The shower and toilet areas were partially separated, making it a bit more private if both of you need to use the bathroom. We had a view of the city, which was beautiful at night. On the other side were mountains, and we're spectacular especially in the morning. There was a super king size bed. However, the sheets were not well fitting. The mattress topper kept on moving, and exposed the rather dirty mattress. They had a bed sheet, topped with the duvet (without cover), and another sheet on top, so I my face came in contact with the duvet that had a brown spot on it. I went in December, so under the law, the whole hotel had to switch off the AC, and the room was 28oC when we walked in. We had to open the balcony door to cool the room down, which meant music into the early hours (beyond 2:30, which is when I fell asleep). The balcony was also very spacious. The side that faces the pool/city also gets sun. We played ping pong and met the very friendly lifeguard, Johnny. We had half board. Even while the hotel was pretty empty, the food selection was still wide. There was always something tasty, like beef stew, roast pork, turkey. There was always pizza and chips, cheeses, ice cream and a wide selection of fruit and cakes. Location wise, it was still good. It was surrounded by bars, restaurants, supermarkets and the walk to the beach wasn't bad.

Completely faultless! Check-in was welcoming and made me feel like a person, not just a guest. The food in this hotel!!!!! Absolute credit to the chefs & the waiter a star. All of the areas of the hotel that I visited was clean and well kept, even the pool area despite it being December.

Amazing Stay – Beautiful View & Fantastic Entertainment! First of all, the view is stunning, definitely one of the highlights of the trip aswell as the grate pool a little chilli but you get used to it plenty of of room to sit and relax. Another huge standout was the entertainment team, especially Joan and Jonny. They were both amazing – so friendly, full of energy, and genuinely made an effort to get everyone involved. From poolside games to evening shows, they brought so much fun and made each day more enjoyable. The hotel itself was comfortable, and in a great location. Staff were helpful, the facilities were well maintained, All in all, a nice experience. Only real problems was the shower light was leaking water from room above and the crome cast on the tv wasnt working, dinners could be a bit warmer and the dinner options were not restocked after 9pm, hotel evening entertainment was not advised clearly was only inform on events by Joan. Other than those little things fantastic.

Jean was fantastic and really made our holiday special! Myself and my mom arrived on 6th January and are still here now and Jean has been spectacular, such a good bar man. Always greeted us with ‘hello friends’ and took time to get to know us both and went above and beyond. Such a lovely man!

Beautiful large aparthotel room in the new block. Stayed over Christmas. The layout of the hotel needs reworking. No lounge area on ground floor. 3 bars but 2 mostly closed. The only place to sit and or get drinks is in a cafe area which quickly fills up. People forced into nearby bars as a result. Dining room food is good (I have had better). You need the lift to the 3rd floor to get there. Drinks are table service which can be difficult unless you get in early enough. The outside terrace would come into use in warmer weather, but no lounge area in winter is a negative.