Alexa Sanders
Google
Had an interesting stay here. The hotel is run by an older couple that seemed overwhelmed at times, and didn’t know how to interact with guests. We stayed here because 1. It was cheaper than many hotels in the area, and 2. Because their website, and 3rd party sites, said there was free parking.
After checking in, we realized we were charged a daily fee for parking. The next morning I asked the wife about this, and showed her that their website stated free parking. She then pretended she didn’t speak English and told me to ask her husband when he was back. Later that day, we went downstairs to ask the husband, and they were together, in the middle of deleting the free parking on their website. I then pull up the website, and the free parking was gone and he said it was “impossible” that there was free parking. He admitted the free parking was “in error for English speakers on the website” but did not honor it or apologize. (Attached is the screenshot of the free parking before it was deleted)
Second thing we found odd, we got groceries one night, so we decided to eat in the lobby, where there were many tables and chairs, ones that resemble kitchen tables. We sit down, and immediately the husband appears and tells us that eating downstairs is prohibited so we had to leave to eat because downstairs “was only for the bar” (AKA drinks - which was completely empty and closed late afternoon typically). It felt like we had security cameras on us.
Overall, a strange experience. 2 stars were given because the room was fine, and it was a good location for the price.