Hotel Bellavista

(Restaurant review) Excellent local food, the game is from the Engadine, as it's the fresh water fish. A rarity in the whole area. Friendly staff, good service, decent wine list. Highly recommend.

One of the worst experiences we’ve ever had. We sat at our table at the terasse for over 30 minutes and were completely ignored the entire time. It was about 2pm in the 27th of july. Not a single person came to greet us, offer water, or even acknowledge that we were there. It was as if we were invisible. We watched other tables being served while we were left sitting with no explanation. In the end, we got up and left — hungry, disappointed, and honestly quite hurt by the lack of basic respect. No one even noticed or cared that we walked out. Absolutely unacceptable.

Dream place with view on the lake, review is for the restaurant where the menu had quality dishes all over. Highly recommended!

The location is very good, the staff are friendly. Our room was 35 in a separate building, we had no heating in the room nor in the bathroom when the temperature outside was at the night -10C. The bed was so uncomfortable, it was to soft and I could feel all the springs on my back. The mattresses were smaller than the bad frame itself. The curtains had discussing brown marks. The breakfast was included in the price, but they are charting extra for scrambled eggs. It is max ** stars hotel. It is far away from **** I simply wouldn’t recommend it.

There were brown marks all over the curtains. The heating didn't work in the room, and the service guy came and tried to gaslight us that the heating was fine, which it wasn't. Eventually he brought an electric heater. It would have been much better if he had just said, "Sorry there's a problem with the heating, let me get you an electric heater". They were very good about exchanging the feather duvet and pillow for non allergenic ones. The breakfast was nothing special except they appear to have found the slowest, worst toaster in Europe. Finally, at checkout, they tried to make us pay again for the whole stay, despite already having paid on Booking.com.

authentic engadinanexperience. super professional and friendly staff. kitchen is local and as delicious as it can get. distinguished place. highly recommend.

Excellent food, service, price, decor and ambiance! Perfect Alpine dinner and excellent service: the waiters were very polite, the food came out on time, the gentleman who took the order was wearing a chef jacket so I presume was the chef. We had the raclette for starters together with artichoke salad. For the main we had the venison and beef steak 🥩 both presented and prepared beautifully! Such a pleasure to have had a dinner here and the price is very reasonable.

Very nice hotel we have been coming to for many years with very good restaurant. This year we booked a Tower/Panorama Room that was a gift for a special occasion. Upon arrival we were given a very normal room whose only view was of the street and the back of the kitchen. No problems until there, I ask for an explanation of the lack of communication (we would have chosen another hotel for the celebration) but it's no big deal for us as long as the final price is that of the given room. I would have expected some kind of apology but instead when paying for the room I even find the same price as the tower/panorama room! with the manager insisting that the room is in the same price range, to the point that I even thought I was at fault. She tells me to explain better next time and that she will take 50 francs off the bill (6% discount), an embarrassing amount given the total. I don't think there will ever be a next time for any friend or member of the family.