Hotel "Belle Epoque"

The building itself is a work of art. We were luckily upgraded to a deluxe suite room in the main building, with fantastic view overlooking the charming courtyard garden and mountain trees further away. The room itself was clean, well-decorated and sufficiently equipped. The gentleman at the reception desk was very helpful, welcoming, and professional. In general we greatly enjoyed our stay there. The only complaint is about the breakfast service. We sat inside the dining room since all the outside spots were taken. By the time all other guests left and we were the only guests remained eating( still 45 mins before the breakfast service ended) , the staffs began to clean up the tables, making all kinds of noise banging cupboards around and stirring up dusts all over the place. We felt so disturbed that we just finished our breakfast in a haste. Why just couldn’t they clean up until guests finish their breakfast? Or is this another case of racial discrimination since our presence seemed “ invisible” to them? This is not the service I expected in a 4-star hotel, with a price like this. They should be properly trained to respect their guests, regardless of their country of origin or racial appearance.

This is a very shabby hotel which is in need of updating . Its belle epoque credentials apply only to the exterior. Inside it's full of very bad cheap reproduction artwork . The first room we were shown had grubby carpets, overfilled with random bits of furniture and 1980s style upholstery . Electrical points etc are also very old . The afternoon tea that they promote as a feature is actually a samovar and box of tea bags . You serve yourself and there are a couple of slices of cake left out on the side . That's not afternoon tea! Breakfast also very lacklustre. Parking is expensive and the only saving grace ( might be that it has a garden in summer ... perhaps???) is its central location . Short staffed but helpful and dealt with room change request very graciously . I guess they're used to that. All in all a waste of money and most importantly you cannot make up for the disappointment and feeling a bit ripped off

Beautiful & tasteful hotel decoration. Very quiet during the night. Few minutes walk to the city centre. Breakfast room is very elegant & breakfast is ok with sparkling wine for you to choose from. Services is attentive. Recommended.

Lovely setting in Baden Baden, within walking distance to park & centre. Secure , plentiful parking, we had a quirky room with a corner bath. Breakfast was lovely, nice little terrace & garden if weather permits. Happy to recommend this hotel.

A beautiful hotel situated in walking distance from the heart of Baden-Baden. The staff were very friendly, always helpful and accommodating, remembering our coffee / drinks orders made us feel welcome and was a nice, personalised experience. The room we stayed in was in a different building to the main hotel, however this was still very comfortable and stylish, a very good night's sleep on a huge bed with lots of lovely pillows!

Wonderful 19th Century Hotel. The decorations are beautiful and outstanding compared to other hotel chains. Excellent location to explore the surrounding area and walkable into the centre of Baden-Baden.||The staff are fantastic. Nothing was too much trouble from helping with luggage or ordering drinks to have in the pretty garden or on the terrace. ||Parking was no issue at the hotel.||Breakfast was very varied and delicious.

Hotel is located very close to the center, stuff is very friendly and professional, rooms are super clean, the breakfest is great. It's very calm place, one can really relax there. They have a big parking and beautiful garden. We will definitely go back there. :)

A beautifully decoded hotel with equally decorated hotel rooms in a very fashionable French way in a very quiet neighbourhood when you hear only the birds sing in the lovely garden and terrace. |Bkfst was very good and sumptuously served in the dining room, recently painted. |We were welcomed as if we were old friends of the Rademacher family.