Hotel Belle Époque

About a 20 minute walk to the main Bern train station. Perfect location right in town, walkable to nearly everything. The rooms were pretty good, the only unfortunate thing is we came during a heat wave so the room was quite hot due to the lack of AC, but hotel does provide a portable fan. Other than that our room was great for a 2 night stay, friendly helpful staff.

My husband and I stayed in Bern for one night. This hotel has a great location. It's only a few minutes from a number of attractions. The receptionist was nice. Breakfast costs extra. Our double bed was two different sections and moved a lot. Pillows were flat.

Beautiful interior, in a good location easy to get to with a short hop on the tram from the main train station. Staff friendly and helpful.

The location is simply perfect for tourists. The room I got was clean and spacious with a pretty good view

Room is very clean and amenities looks look like new. Quite, comfortable we also got kindly two day free tickets for public transportation.. strongly recommend it

This hotel has the same charm as the old town - truly part of it. The room is not so big but it's fine, the style of the deco is lovely. Friendly staff and heart warming with handwritten greeting when you enter the room, fruit, and espresso machine in the room.

We stayed at the Hotel Belle Epoque the first few days of September this year. We found the hotel met our needs in every way. In particular, the service we received from the staff was above our expectations. Everything possible was done to accommodate us and make our stay pleasant. Rooms are pretty, if not fully updated, beds were comfortable, snacks and water were provided, and everything was very clean. The bathrooms in the two rooms where our family stayed were great, shiny clean and had some nice amenities. We liked our breakfast and the service there, as well as in the bistro, was just as we liked. Location is wonderful. In short, we had no complaints and much to praise.

Very good location. Rooms were good, nice space. Checkin was easy.

The people who work at the desk are very kind and outgoing. The hotel is in a great location in Old Town, easy to walk across the bridge to see the bears in their bear pit, free to the public. We saw 3 bears, which was pretty ccol. The river is beautiful. But also from the hotel you can walk to the old clock tower and lots of restaurants. We loved Bern. Two things about the hotel that we wish were better were that there was no A/C, and that there was a layer of dust on the surfaces. (Maybe no one was in our room for awhile?) It was actually cool at night but you couldn't open the windows because there was so much noise from the street trams. So that was a little tough. But we did like the place for all of it's character and the location.

This review is for the restaurant only. After our monster of a day going from Zurich to Luzerne to Interlaken to Bern, we were tired and famished! After walking around for a couple of hours in Bern with our eye on what looked good to eat, we decided on the Belle Epoque restaurant for its diverse menu, beautiful decor, and competitive prices. Inside is indeed very fin-de-siecle French, with beautiful black metal flora-inspired light fixtures and antique furniture and art. The staff was welcoming and used to dealing with tourists--their English was great (as was mostly the case all over Switzerland). We started out with a couple of glasses of red wine while we perused the menu. We thought it'd be mostly French and Italian stuff but they had Thai and Indian dishes on there, too, which was intriguing. It's not a huge menu, but quite diverse. Anyway, I opted for escargots and the mushroom ravioli and my friend decided on the smoked trout fillets and spinach quiche. Well wouldn't you know it, they were out of the mushroom ravioli, so I decided to go for the quiche lorraine. Our appetizers were excellent, and I very much enjoyed my lovely snails drenched in butter, garlic and parsley, accompanied by a basket of white bread toast slices with butter. My friend liked her smoked trout fillets very much also. So far, so good. When our quiches came out I was surprised to see two little round quiches instead of one larger piece, but it wasn't a big deal. When we dug in we found them to be utterly delicious. And then...as we near the centers of the quiches we discover that they are quite cool and then eventually downright cold! I think they must've been frozen and then reheated because the centers were cooked, just cold. I don't have a problem with previous frozen foods and all, but it'd be nice if they check to see if the darn things are hot all the way through at least. So I inform the waitress and she is very apologetic, and the offending quiches are whisked back to the kitchen to get warmed up. When they came back out they were fine and I finished them. The waitress then asked if she could offer us a dessert or coffee but I declined, as I was quite full. I was hoping she'd take something off our bill, but alas, she didn't. I supposed I could've asked, but it didn't seem worth the effort. She was sort of the manager-lady, I think, and our regular waitress totally didn't apologize or even acknowledge what had happened. This sort of apathy kind of bummed me out and dimmed my view of the place as a result. Overall it was a pleasant-enough place and I don't regret coming here, but would I be eager to come back again? Not sure...