Hotel Belvoir

We had selected the Hotel Belvoir as a great location and view to end our two week European vacation. We stayed in multiple hotels through Switzerland, Austria and France. The restaurant was incredible, and the staff of the restaurant were amazing. However, after check-out, we left our passports, money and a few credit cards in our hotel safe in our locked room. After realizing this, we returned to the hotel expecting to have our passports in our passport wallet being held at the front desk or still in the safe. You cannot imagine our shock and surprise to find that they were stolen. The General Manager of the hotel was not much help, saying that the housekeeper found the safe empty in our locked room. The security personnel and the General Manager for the hotel were disappointing and lacked empathy or understanding of the deep personal impact for a theft of this magnitude. They called the Swiss or Zurich police, who were also not much help or support. The two "police" officers shared that we needed to go to the Police station at the Zurich airport to report the theft. Please be aware of this surprising incident if you are thinking of staying at this hotel. Warning - while this is a nice boutique hotel, do not trust the hotel housekeeping staff and beware of the safety and security of your room. We have heard of this type of crime being in other European countries or cities where your room safe was not "safe" or secure.

This hotel maybe one of the best hotels I’ve ever stayed in. The view was incredibly beautiful. I’ve never seen such a stunning view before. The room was spacious and clean. The staff was very friendly. When I first arrived at the hotel, I loved it so much

Spectacular view of lake. Very quiet and peaceful setting. Easy drive to main city of Zurich and surrounding areas. Very clean and comfortable with excellent staff. Walid did a fantastic job with our food and drinks each night.

We stayed here for 4 nights, on a relaxing break to Zurich. The views are lovely, and our corner panoramic view suite was a lovely size. The hotel is on the top of a very steep hill, so you need to wait for a bus or be prepared for a very challenging 20 min hill walk! Breakfast was OK, nothing special. We had luck once, and this was OK, again nothing special. Waiting staff were a little lethargic, and were too busy cleaning up to pay attention to guests - to be fair to them they were under staffed from what we could see. The gym is poor, and does not have any air con! A nice stay overall, and as a base - in a nice setting this is a good choice.

We had a lot of issues with our room. We didnt have the lights stay on, they would constantly dim or flicker. We also didnt have any control of the temperature in the room, we tried to max out the temperature on the highest and lowest setting to see if it worked at all and it didnt. Our shower water was also pretty awful where it would take 3 minutes to not be ice cold and then it would randomly go from burning hot to ice cold every minute or so no matter what we did. We called reception and spoke to them a few times but they just shrugged us off saying its an "Eco friendly" building and that they are aware that temperatures may vary.

The hotel was clean enough. The room smelled of stale cigarette smoke, was dark, and wasn’t inviting. The location was not ideal. I personally did not choose this hotel for our group and I certainly would not again. It was 90°F in Zurich and there was no air conditioning if that matters to you. The staff did delivered a fan that helped. The restaurant was closed and the only nearby restaurant closed by 9 pm. The bar was open but literally had 8 items in the menu. The main reason for the low rating is that the hotel would not give a five minute ride to the train station. They cited it was only a 10 minute walk. Perhaps it’s ten minutes without toting a 40+ lb suitcase and a 18+ pound backpack. Yes, it was down hill leaving, but it was all UPhill getting there. The staff was certainly kind in all things, even telling us NO to the transfer.

The room is large, super clean and with a great view (both forest and lake views). They gym is also good and clean. However the hotel food is at best average.

Beautiful hotel. Very friendly staff. The room were so clean and well equipped and the views were spectacular. One word of warning, if you don’t fancy climbing vertical hills with your luggage, take a taxi from the airport

A very clean and modern room with a very nice view. There is a free Nespresso machine in the room. I didn't have a chance to eat at their restaurant, but it sure looked good! There is a bus stop within two blocks that can take you into downtown Zurich for much less than an Uber ride!

We loved loved loved our stay. We are a family of 5, they gave us 2 adjacent rooms with connecting doors. The rooms and bathrooms are so modern, clean and comfortable. The views from both were amazing! The breakfast buffet was delicious and the hosts were most wonderful. We were absolutely pleased and wish we had more than one night here.

Excellent hotel in the Zurich area! Fantastic views from rooms, friendly helpful staff and delicious food. Enjoyed my stay here on business.

Central air and the air conditioning set by the hotel is completely inadequate for the season. Didn't get a wink of sleep as the room was 27C. The most basic function of a hotel is to provide a comfortable nights rest. Everything else is meaningless if you fail that basic customer requirement.