Hotel Bertelli

We ordered a twin room - everything great except that the heaters are not self-adjustable and sometimes cold and sometimes hot; it's not clear how you can ask for sheets replacment without asking the receptionist; the curtains can't be closed more than half of the door-window (see picture). The breakfast is good, there is an excellent smoothie making stand, I enjoyed it. I don't understand why there is no soy milk outside or mugs and hot water for tea (you need to ask for it). The whole staff are very kind. The public toilet in the lobby floor are very clear. There is a spa center with pool, jacuzzi (not hot at all) and expensive massages. They have also great wet and dry saunsas. The massage ia good. The reception is always available. You can leave lagguge in a specific room after check out. There are lockers for snowboard/ski but without a lock.

This isn’t a glitzy hotel but it is very homely and comfortable. The staff are all very professional yet very friendly and accommodating. The food at breakfast and dinner offered a good choice of local specialties whilst the wine list is extensive and impressive .|Good ski room and about 20 metres from the slope down to lift .|Had a really great week at The Bertelli. |Will return next season .

We benefited from the services of this hotel in January 2024. Very good position, for skiers.... practically directly on the slope. Good accommodation. Good restaurant. Staff grade 10. |At the restaurant, Irina and Antonio... AWESOME.|I work in the field and I know how to appreciate the value of such people. HATS OFF... 🤝

Nice hotel, clean rooms and common parts with good ski room and access to one of the ski lifts. For skiing, be aware that you can end up away from the hotel if you ski the “wrong” way back, and the only ski-in is a black run. If I had any criticism, it was the friendliness of the staff which I found relatively cold and uninterested in ensuring we had a good stay.

I recently stayed at Hotel Bertelli and had a fantastic experience, largely thanks to the exceptional service provided by Irina and Antonio at the restaurant. Their attention to detail, friendly demeanor, and prompt service elevated my dining experience. The delicious meals coupled with their warm hospitality made my stay truly memorable. Kudos to Irina and Antonio for enhancing the overall quality of service at Hotel Bertelli.

I recently had the opportunity to stay at the hotel that showed great potential but could benefit from some restructuring. My overall experience was pleasant, although there might be some areas for improvements.||On the good side: 1) the location is very near the Pradalago ski facility and just a 10 minutes walk from downtown, 2) a garage where you can conveniently park your car, 3) a very pleasant staff and a pretty amazing wine list. Areas for improvements: I spent one night in a junior suite which was quite outdated and needed a restructuring and the following nights in a family suite which was better, but still when raining, had an infiltration from the roof (luckily the infiltration was located in the toilet). Internet wi-fi sometimes was not working properly. Last but not least, I had good expectations from the hotel restaurant which were not fully met. ||This was my 4th time in Madonna di Campiglio and I have always stayed in 4 star hotels. I deem that in this case more efforts are required to claim the fourth star.

Great hotel with friendly staff attending to our every need during our ski trip. We opted for half board and the dinner was always a 4 course meal, changing each day where we could choose from different dishes, and everyone tasted excellent. Service at the restaurant and lobby was great in every way. The only small issue we had was the lack of staff in the spa. Rooms were clean and made up twice a day. Access to the ski lift could hardly be better an it only took us 5-10 minutes to walk down town. I really recommend hotel Bertelli and would definately like to come again.

We really enjoyed our stay here. The staff is super friendly and the breakfast and dinner were both really good. The room is very basic, but very clean. Really good place to stay to enjoy a week of beautiful hikes!