Hotel Bicentenario - Suites & Spa

This hotel should not be rated as 4 stars. The guy who welcomed us in the lobby the first day obviously did not want to be there, I asked where to park our car and he said: “last name?”, I said, we have a reservation but want to make sure the car can be safely parked before we check in, he said again: “last name”. So, I gave him my last name, he put a paper in front of me and asked me to fill it, I offered ID and Credit Card, and he declined! This is the first time I check-in in a hotel that did not ask for ID, very rare… Then, the place is not well maintained; the only reason they have the stars is because they offer a safe and ropes in the rooms. They don’t have AC on in the common areas (very hot!), the elevators are dirty, the rooms are not maintained, furniture is broken in many places, the mini fridge had three things: water x 3, period! The pillows were awful; we did not sleep well any of the four nights we’ve stayed. The shower in the bidet did not close at all, so you better be sitting on it before you open the water, or you will be making a mess! Breakfast: Very first day, scumble eggs were bad, and I mean BAD, all guests were complaining of the color and smell until they came and remove it. Not recommended at all!

The room was very nice and bed was comfortable. Breakfast was decent. Having parking was a good perk. The breakfast however could have had real orange juice being a four star hotel. The swimming pool was under maintenance the day we were there so we couldn't use it. Above all the room was very noisy since the street the Hotel overlooks is very busy even during the night and insulation is poor. Finally the toiletries were impossible to open and not climate friendly which strikes us from a four star hotel.

I confess I would expect more. The first room that we received had smoke smell. I was moved to another one which was   bigger.  It is noticeable that rooms need maintenance. To get a second card key for my wife was difficult. I end up getting it on the next day. However the staff was very helpful and friendly. This made our stay pleasant. The parking lot is about 100m from the hotel and it is fine. Breakfast is simple but OK. The location is excellent.It is an inexpensive Hotel and maybe for the price we should not complain too much.

I first stayed at the Hotel Bicentenario Suites & Spa for three nights on my way north to Salta. My overall good opinion of the hotel began right from the start with a quick and professional check in. I was really impressed. My other experiences at the front desk were also positive. I had the pleasure of being well served by both Lucas and Alejandro who both spoke English and were very helpful with local information and with helping me to find some excursions so I could explore the city and area during my visit. They were always professional and courteous in my dealings with them. Overall the Front Desk Team is very professional and first rate. The breakfast was good, basic Argentine fare but there was always plenty of hot coffee and the staff refilled food items quickly. The housekeeping staff were very nice and kept my room and the hotel spotless. The hotel is well located near the main plaza and other tourist sites as well as places to shop and eat. The Wifi was excellent and my room was spacious and comfortable. Plenty of hot water in the shower. I was very pleased with my first visit and have returned to the hotel two more times and the hotel and its excellent staff have not disappointed me. I highly recommend this hotel for it's excellent staff, cleanliness and location.

This hotel offers all the amenities needed for a pleasant stay. |The bedroom and bathroom are very comfortable with wifi, TV, a small refrigerator filled with sodas, water and snacks, a safe, good lighting, confortable beds and pillows. |The bathroom is big, it has a tub, toiletries, bidet, and hair dryer. |The temperature inside the hotel was pleasant. |We dined at the hotel and the food was good as well as the service; breakfast is very generous with breads, sweets, ham, cheese, eggs!!, cereals, juices, coffee, tea, milk, mate, toasters and more. |It has a heated pool, jacuzzi and a gym on the top floor. |The only reason I don't give it the highest rank is because our room had 6 air conditioner motors on the exterior wall and we kept hearing them going on and off, we could also hear sounds coming from the other rooms from the bathroom vent but nothing that closing the door would not solve, other than that, it was an excellent place to stay eat and rest.|I highly recommend it.

We stayed here at the beginning of a stay in NW Argentina and found this a good choice in Tucuman. The hotel is in a great location, close to the tourist centre, shops and restaurants. The breakfast buffet is fairly modest by international standards but breakfast is not generally a big meal in Argentina so we discovered this compared very well with other places we stayed. Staff were always friendly and helpful. Rooms were fairly standard but spacious with comfy beds and good showers. The pool on the roof is quite small but nice to have the space to relax in. All in all a good deal for the price.

We checked into the so called VIP suite where the temperature was app 33 degrees and it took the AC two hours to cool it to a bearable temperature. The windows were not very sound proof so we had quite a noise in the room during the night. The seating area in the suite was in the posterior part with no window and too far from the air condition, so the temperature there stayed unbearable and the air stuffy. The pool was completely overcrowded. The reception and breakfast area were hardly cooled, it was crowded during breakfast and the waiters not very attentive ( to say it in a polite way ) - it has to be mentioned that after we complained the receptionist tried his best and gave us a reduction of 30 EUR off the price; when we asked if the air condition was broken in the reception area he answered : maybe you are hot but I am fine . - the answer you expect from a well trained hotel staff. In total not a nice stay, there must be better places is San Miguel

I only made a reservation here because they had a good price given the looks and they had a pool. But the pool was not available for the whole time I was there. I was not informed of this beforehand and only found out when I arrived. The hotel offered no viable alternatives or anything other than a sorry. Also I had been incomplete information about the laundry service. In my opinion it seems they don't really mind about their hotel's reputation and I doubt I'll be staying here again in the future.