Hotel Bilbao Jardines

The hotel is perfectly located in the heart of the old town, surrounded by charming cafés where you can enjoy a lovely breakfast. The staff were exceptionally friendly and welcoming. Our room was clean, with comfortable beds. On the first floor, there’s a quiet hall with tables and chairs, ideal for working. There’s also a little station with tea, coffee, and a teapot is also available. While it would have been more convenient to have hot water in the room (especially as I needed it often for my sore throat), this was only a minor detail. Overall, our stay was absolutely wonderful—I highly recommend this hotel!

A no frills hotel. The rooms are a decent size, the beds comfy, and the en suite has a toilet, sink and shower. It's in the old town, but less than five minutes walk from the river, from where you can walk, or take public transport across the city.

Perfect small hotel in a wonderful location. The front desk was absolutely amazing. They gave us maps of the city, suggested sights to see and places to eat. The room was clean and even had soap and shampoo. The room was tiny, but we didn't spend much time in it for it to matter. There is a window, but the view is into other people's private residence so we closed the curtains. The breakfast is wonderful, but does have a cost in addition to the room. Would highly recommend staying here as the hotel is in a wonderful location and had everything we needed!

Couldn’t fault this hotel - large well sized room with nice Juliet balcony. Right in the heart of the streets of Bilbao. Perfect for our stay. Cleaned each day!

Clean, fairly basic hotel in the Old Town. Rooms in the front can be a bit noisy from street noise, those in the back are quiet. Beds are comfortable. No breakfasts but there is an excellent cute little bakery/coffee shop called Charamel just down the street. Hotel staff is friendly and helpful. ||Our one complaint was that the “superior deluxe” room we booked looked nothing like the website picture—it was under a garret with skylights but no windows you could see out, and was quite stuffy on a warm October evening. See pic 1. We complained but they couldn’t move us until the next night because they were booked. The room for our second night was very nice and light and quiet and they supplied a fan, which was great. See pic 2.

Spent a few days here with my wife and was very happy. The staff are really nice and helpful. It's right in the middle of the old town with a selection of decent restaurants just outside. There's gentle ambient music in the reception area which I found relaxing. Felt like it was worth more than the two star grading but maybe that's because there's no fridge or kettle in the room

Great location in the middle of Old Town, near bars, restaurants, bakeries/cafes, while still being quiet inside. The closest metro stop is about 5 minutes walk away. The room itself was clean and comfortable, and the staff were very friendly and helpful during check in and with any questions we had. Would definitely stay again.

We stayed five days in Bilbao at the Hotel Bilbao Jardines. This is a lovely hotel that was very clean and well maintained. It is in a perfect location in old town (Casco Viejo) to enjoy everything in the city. We met David, at the front desk, who gave us great advice about desayuno locations and other places to visit. He even shared cultural and historical information about Basque Country - very interesting! David was super friendly and showed a great deal of genuine interest in us. Much appreciated.