Hotel Birsighof

Small but clean room. That aside the check-in was strange, got no notices anytime before checkin or arrival from them ever with info, only to be told from the guy at the front desk (who wasn't even wearing shoes) that reception closes at 6:30pm.. luckily we arrived 35 minutes before that time or else we would have been just waiting outside wondering what to do? |Also the rooms have NO AC or fans! I don't usually get hot but this room was very hot and stale air, had to open the windows to try to sleep, but the streets are so loud. My night there was miserable honestly, as I couldn't even sleep. Location was good, but I wouldn't recommend

If I ever come back to Basel, I am definitely staying here. The location is good enough to walk basically anywhere, there is parking nearby too. The reception is very kind and give importance to privacy. The rooms are clean and the beds are comfortable. Totally recommended.

Location is perfect, close to everything: city center, parking, zoo. Rooms were good, clean and cozy. Staff was kind but the girl only spoke German, which we do not. Minor inconvenience, for we got to understand each other fine!

Booked the wrong date (Jun instead of Jul). I contacted the hotel when I realized my mistake the day of, asking if we could move my booking to my intended date, and was okay to pay for a second room stay, but was expecting some commercial gesture since they were either able to book my room to somebody else, or not but still save as I was no show. Paying close to $200 for a room I was not able to use, I'd have been happy to pay another $160 or so and stay at that hotel. Got no response. Followed up later that day. Still being ignored. A few days later, I sent another message, and was finally answered in an accusatory tone stating it was my fault (which I already admitted) and they would do a $3 discount on a second booking. That honestly felt very insulting, especially after being ignored for days, and I booked elsewhere. Now I'm reading other reviews similar experience both with being booked the wrong month and lack of customer service. Could be a coincidence, or a pattern, either way, be cautious with this hotel.

I had a nice stay in this hotel in Basel. Room was fine, clean and bed comfortable. Bathroom really small, but everything needed is there. Personnel kind and environment calm, not far to the main tram lines. Good ratio quality/price. I will come back again.

A great place to stay in Basel. Location is perfect, easy walking distance to zoo, Basel Sbb amd mamy ttam stations nearby. Hotel staff are friendly and helpful. Room is spacious, very clean and comfortable. It is also relatively quiet. A great place to stay in Basel.

A mistake was made somewhere in reservation. I do not believe I made this mistake. I requested a room for 5th June, but was given 5th July. I sent multiple emails and made calls to find more detail, but Mr Rashid - the Moroccan managing this place - refused to refund or help in any way. A lot of the reviews also look V strange.

There was a mistake somewhere in my reservation online. I do not believe I made this mistake. I requested a room for 5th June, but was given 5th July. Mr Rashid - the Moroccan managing this place - refused to refund or help. He kept my money.