Jess
Google
Summary: 38 minutes to check in one family before me, disgusting hygiene at breakfast (ants crawling all over the pastries) and paper thin walls which meant I could hear the snoring from the next room. Average IQ of the staff must be below room temperature.
This was by far the worst check in experience I have ever had. It took the dim-witted girl with long dark hair, 38 minutes to check in a single family. Not only did she have a very low IQ, she had zero awareness of the large number of guests accumulating as they waited for her to painstakingly accept every phone call and get distracted by something every 2 minutes. There was a horrible older lady with blond hair at the front desk who was doing nothing and had the temperament that would be better suited to an abattoir or prison. She had the nerve to snap at me when I asked how much longer it would take and only then did she actually start to assist - when I was reading through these reviews I already saw that there were a number of complaints about this older woman in the reviews. The amount of disgust and disdain she treated me with when I asked how much longer it would take is just extraordinary. I’m surprised she still has a job despite the number of guests that have complained about her.
I missed my walking tour as I didn’t think it would take 38 minutes to check in one family, and this is coming from someone who stayed in 87 hotels last year and travels a lot for work. I would never come back here. I am gobsmacked this place has an average 4 star rating as the hygiene levels of this place were also off - ants across the breakfast food, dirty swimming pool… I would NEVER come back here