Pam P.
Google
We stayed for five days at Hotel Bohinj. The hotel is the best one in the area and it’s visible. There is enough parking space for everyone, even when the hotel is fully occupied at the time of our stay. The room is nice and cozy. We brought a pet and they gave him a welcome present at the reception (snacks, waste bag, and pet guide) and a cozy bed and a bowl inside our room.
The breakfast is nice and filling. There are plenty of options for every diet. I especially enjoyed all the pastries.
For dinner, the restaurant serves nice food as well. The manager is really friendly and the waiters are knowledgeable. They know how to recommend wines according to your taste.
Room for improvement:
- Housekeeping staff are not consistent and thorough in cleaning. There are times when it’s good and times when it’s not as good (forgotten towels, unreplaced dirty mugs, no tissue replacement). And the shampoo and hand wash bottles were exchanged in our toilets (hand wash was in the shower and shampoo next to the sink). It was explained to us that it has the same content, though.
- There should be available water bottles in the room. There is only small water in the fridge and you get charged for it.
- There isn’t an exhaust in the bathroom, so air is not really circulating until you open the bathroom door completely.
- There is a 20 people limit at the spa, but it still feels crowded. Why? Nobody was at the salt room, but all loungers are occupied by robes of missing people. This shouldn’t be allowed. There are bean bags close to the pool, but there really isn’t anything to do there. The floors are always wet and everyone was walking barefoot (no slippers given), so someone could easily slip.
- The restaurant service is really slow. We have to ask for things at least twice before we get them. We realized that the manager is new and the team is still getting trained, so we were patient. It just felt like a better system could have been made because we see them all working, but can be more efficient.
- It would have been nice if they can find a place to put a small gym in. This was the only missing thing for me.
- In terms of space for clothing, I’d say that the wardrobe isn’t enough for a week of stay during the winter. For up to 3 days of stay, it is perfect. For more than that, there has to be more.