Hotel Bourgoensch Hof

Nice size room, ours had an amazing view of the canal. Amenities were basic but had everything we needed. The location was perfect, right in the centre of the historic town, everything was in walking distance. My biggest complaint was the lack of sound proofing in the room. We could hear everything that neighbouring guests were doing. Our first night we went to bed early as we had been up since 3am the night before travelling. But we couldn't fall asleep as a guest was playing music for hours. It felt very loud but everything felt loud even people just walking around in their room. One morning we were woken up by someone else's alarm. The breakfast was basic, and not particularly nice. My partner said the bacon was awful. I'm vegan and there were no vegan options, was told, rather rudely, we should have informed them beforehand but we weren't asked.

This is a small but welcoming hotel in the city centre. It's 5 minutes walk ftom the central market square. The rooms are a generous size, and the bed comfortable. Well heated for winter visits. You can have breakfast as an extra which is continental in style. Breakfast room has beautiful views over the river

Hotel is in a central position. Quiet and clean. No frills. Breakfast was better than alternatives outside hotel and the lady overseeing breakfast was nice. Friendly staff. Room not serviced on the first day. Very frugal with water, tea coffee etc. felt it was very expensive for the standard of the hotel

Wonderful stunning hotel. Staff are extremely friendly and helpful. Johannes thank you so much for your amazing service, you have gone above and beyond. Such a beautiful view outside also to take wonderful pictures. I look forward to visiting next year.

View from the river view room was stunning and location perfect. Unfortunately the cot provided for our 5 month old baby was unsafe with no proper bottom. Instead they had used a folded up duvet which was a horrible suffocation hazard and completely inappropriate. I ended up sleeping on said duvet on the floor with the baby which was obviously very uncomfortable. Hotel bar prices very expensive too. Staff lovely and nice reception area to relax in, just a huge shame about the cot. Child safety is not something that should be scrimped on.

We booked this hotel based on the view we would have. Our room had two windows that looked out on the canals. We were at water level (which kept the room a bit cool). We could open the windows and have a clear view. Very large room on the bottom floor, close to the included breakfast. Breakfast was generous with lots of choices.

Had a standard room. Very stiff and uncomfortable mattresses. Also a green emergency light shines all night long. We could hardly sleep. The breakfast was awful, especially omelette. Looks like it was made from milk powder, not real milk.

Our experience was 1 star at best. Where do I start? 1. Apparently they have rooms that have been renovated and then those like the one we got. Room 236 was a 1.5 star room at best and only because it had a bathroom. 2. We reserved a room with two separate beds for two adult male friends. The room we got indeed had two beds but they weren't separated at all. We had to rearrange the room to get some separation. 3. The non-functional air conditioner had a bandaid taped over the controls to apparently block the blinking light from disturbing guests at night. 4. The tile in the bathroom room was original equipment, several were cracked/broken and most had mold on the grout. 5. Breakfast was a 2 star affair. 6. The evening before we left we asked the hotel to order a taxi for an early departure the next day (7.45am). The taxi was 15 minutes late and we barely made our train. 7. Reception doesn't open until 8:00 so there's no one to help you if you too get a taxi that can't show up on time. So if you book here, make sure to ask for a renovated room. And make sure to arrange your own transportation if needed. Then hopefully you'll get a 3-star experience.