Hôtel Bourgogne & Montana

Nice, elegant, and cozy hotel. Great neighborhood — peaceful and close to the Metro. The staff is always attentive, helpful, and very kind. The room is well-sized, comfortable, and elegantly decorated. The spacious bathroom offers great amenities. The bed and bedding are extremely comfortable. Breakfast is excellent, with nice and healthy options. However, the kitchen exhaust system needs some attention. Overall, the experience was great, and I definitely recommend the hotel. I will certainly consider staying there again on my next visit

I almost didn’t want to leave this review because I want this hotel to stay the hidden gem that it is. We stayed here almost 4 years ago and recently returned. It’s in a great area of Paris - really central but quiet and beautiful. Incredibly well decorated, the rooms are spacious and have every amenity you could wish for. The staff is very nice and helpful. Since we last stayed they also added a sauna and redecorated parts of the hotel. We are looking forward to returning again in December.

The hotel’s amenities were shockingly subpar for a four-star establishment. The room only provided instant coffee, and there was no fridge—making it impossible to store even basic items. The sink area was so cramped that there was no space for toiletries, and they didn’t even supply two cups—forcing us to use drinking glasses to hold our toothbrushes. To make matters worse, there was only one elevator, which broke down from time to time, leaving us to climb up and down five floors within 3 days. At this point, I began questioning where this hotel’s four-star rating came from. But the absolute worst part? The toilet was covered in old, stubborn stains—clearly from long-term neglect. (See attached photos.) When I reported this to reception, the staff refused to change our room or offer a refund. Instead, the woman dismissed the issue, claiming, 'It’s an old toilet,' and implied that unwashed toilets were normal across Europe—as if I were some ignorant tourist. Let me be clear: I’ve traveled to every country in Europe over the past decade and even lived here. Never have I encountered a hotel—let alone a four-star one—with such appalling hygiene. The fact that they blamed *me* for 'not liking the stains' (rather than admitting their lack of cleaning) was insulting. I told her that I tried to clean it with the shower but unfortunately it doesn’t reach the toilet. She agreed they don’t wash the toilet and only offered to clean it after I complained, but she said “we would ask somebody to clean it if you don’t like the stains”, proving they had no intention of maintaining basic standards. Last but not least, unbearable sewage smell was emanating from the bathroom—likely due to a drainage issue—making the room uninhabitable. Despite our best efforts to tolerate it, the stench was so overwhelming that we had to reduce the amount of time we spend in the bathroom. This was an unacceptable experience.Disgusted, we didn’t stay for all the nights we paid for, and left the next day for another city. Another funny thing is, when asked to carry the luggages down 5 floors for check-out, the lift worked again. How ridiculous is it that they actually lock and unlock the lift freely. It really is a first we have ever seen.All in all, this hotel failed on every level—service, cleanliness, and basic decency. A complete disgrace to the hospitality industry, and to Paris.

Enjoyed our stay at this fine hotel. Beautiful historic building, tastefully remodeled. The service was excellent. The bed linens smelled delightful. The breakfast was very good, with lots of options.|Gave it a four only because of the view & the shower.

I absolutely love this hotel! I have stayed here twice and love the charm, location, and ambiance of the hotel. The staff is also helpful and kind.

My husband and I stayed for 4 nights. We enjoyed our stay - it was a convenient location, was quiet and clean and staff was friendly. We booked a Californian massage upon arrival and it was wonderful! The spa area is small and private (need to book ahead of time), which we appreciate. One thing that could be improved upon is the breakfast, which was €25 per person. It is not worth that price and the selection was quite simple. This seems typical of hotel breakfasts…but I would try to get breakfast elsewhere if you can!

What an awful experience we had. We checked in to our room and discovered we had no hot water. We told the front desk and they offered a shower in another room but somehow couldn’t move us to that room. Two days with no hot water and they did nothing. Finally, they moved us to a room recently remodeled, not a single hook on the bathroom walls to hang towels nor shelves in the shower. When we asked, the front desk person she said, “Yes, we recently renovated and the workers did a poor job. They’ll be coming back to get it all fixed.” One morning for breakfast, they had pillow cases they were using for napkins. For what we were paying this was inexcusable. What a horrible disappointment. I highly recommend seeking out another hotel. Weak staff and clearly poor customer service.

I was recommended this hotel by a friend in the travel industry who travels to Paris 2-3 times a year. It is in a quiet neighborhood in the 7A. The hotel is upscale and has a friendly and engaged staff. My room was very comfortable and I looked forward to returning each evening after exploring Paris. I will rebook on my next visit.

If you like boutique hotels, this is a nice choice in Paris. Right next to the National Assembly and there is a nice little restaurant that is within walking distance. Lacks some modern amenities but that's part of the charm. Just don't stay on the top floor - it looks like a converted attic so the walls aren't very tall.