Hotel Boutique Casa Kalfu

I loved this hotel. It's about 10 mins walk along the lake front to the centre of town, and I really enjoyed being slightly out of the centre. There's an excellent bar/restaurant on the waterfront just near it. All the staff were friendly and helpful and when they didn't speak English they forgave my total absence of Spanish and we managed with google translate. Both my rooms were very clean and comfortable, breakfast was good. It's simple, nothing fancy, but it has a tiny terrace and a little sitting area, a tea and coffee point all day, the staff were lovely, and it has a really nice vibe. Thank you Casa Kalfu and I hope to see you again some time!

It is an old and quiet hotel. We had a small but comfortable room. There is a balcony, safe box and TV. The toilet is set in a very awkward position: your legs go under the sink which is at your chin level when sitting. There was an open bottle of conditioner in the shower with cover off. Was the shower even looked at? The cleaning lady took away the shower pad and one of each towels and didn't replace them. She also left the balcony door completely open and as a result the room was freezing. Good thing there were no mosquitoes or flies, but the birds left their signature on the glass. Everything in the room is worn-out, bath towel with a hole. The front desk was very helpful. I can accept an old building with squeaky floors, even a small room, but any hotel must be maintained properly. I hope the administration will accept my report as a supportive type that points on needed improvements.

Gorgeous rustic rooms . Great service amd a short walk to the lake . Staff are really helpful

My family and I went to visit Puerto varas last week. It is a beautiful and picturesque town. But, we had a very bad experience at this hotel. We were told to leave all our bags and belongings while we were going to visit the town. We were told by the driver of the tour to leave everything since it was a safe and tranquil place. We were not able to check in at the hotel as the driver recommended. It was for our sad and upsetting surprise that $800 were taken from our book bags. Nobody gave us an answer after we had called the tour company, the driver and the hotel. In summery, DO NOT TRUST ANYBODY AT THIS HOTEL!! And I will recommend to stay in another place. There are many more pretty, clean and trustworthy hotel in the town. I don’t recommend. Be careful !!

After reading some of the reviews I must admit we were a little apprehensive to stay here. However, we needn’t have been at all.||We stayed for two nights as part of a tour. The hotel is lovely, very unique, warm and welcoming. The staff are very friendly.||The breakfast was excellent and we had no problems with sleep!

This hotel is NOT to be recommended to any US tourist to Puerto Varas, it does not meet the standards of a boutique hotel as Trip Advisor categorizes it. I disastrous, totally neglected by management. The rooms here are just a plain rooms with a bed, no chair not stool to sit on, and needless to say about any table . I had to write notes to the owner on the window sills. They use rattan trays as night stands where one can not possibly clean it because of all the holes it has, so all the dusts are incrusted in the rattan, just disgusting. Room #9 has a really bad leak from who know when because the drywall and plasters are all scattered on the rooms floor and housekeeping has not reported such a horrible sight. It took a guest, myself to make such report since there are mold on the wall and floor is dirty and nobody cared. I developed an headache just staying there for one night because the place was booked solid. Everything looks old and seeing my dirty rooms I didn't even want to sit in any couches in their living room. There is very steep cement staircase to reach the hotel lobby, no ramp to pull your suitcases, and the wooden railing for this dangerous stairs is falling apart, all the rusty nails are exposed. The price to stay here must be well below the other "boutique" hotels for anyone wanting to stay at this dump.

If you can sleep through dogs barking all night, you might enjoy this boutique hotel. Also be prepared for stairs up to the hotel and then up to your room. It has a nice sitting area and is surrounded by lovely gardens. The walk to the centro is easy and along the coastline.

Casa Kalfu makes a virtue of rusticity. Located nearly a mile east of Puerto Varas’s downtown, just a block from Lake Llanquihue, its design theme is bare wood. The room disposed of good Wi-Fi, a comfortable bed, an outdoor private garden with two chairs and table (unfortunately unused, as it rained almost continuously the two days I was there). Perhaps I was the first person to wake up in the hotel, because it took a while to get the hot water to run in the bathroom sink each morning. But after the sink got hot water, the shower’s hot water came on instantly.||||The staffers at the front desk were personable and welcoming, and the breakfast spread was adequate.