Hotel Boutique Casona de la China Poblana

It was a highly anticipated stay in late June and early July of 2025 based on all the nice but old reviews. But it turned out that we couldn't even get the basic services such as hot water in the showr and the bathrooms. It was brutal to take cold showers and wash hands in cold water in this cool/cold city even during the summer time. Staff were nice but no one was around at night so we had no one to turn to. This beautiful hotel was empty and it felt like a ghost town at night and early morning. It seems like this nice place has been abandoned for a long time, while other places nearby were hustling and happening. Breakfast was very basic and nothing special. But the manager was nice to offer us some refund due to the unavailability of hot water. But that was three months ago and still no refund. Highly recommend you stay in other places, and this one from the "past" and still in the "past".

It was a highly anticipated stay in late June and early July of 2025 based on all the nice but old reviews. But it turned out that we couldn't even get the basic services such as hot water in the showr and the bathrooms. It was brutal to take cold showers and wash hands in cold water in this cool/cold city even during the summer time. Staff were nice but no one was around at night so we had no one to turn to. This beautiful hotel was empty and it felt like a ghost town at night and early morning. It seems like this nice place has been abandoned for a long time, while other places nearby were hustling and happening. Breakfast included was very basic and nothing special. But the manager was nice to offer us some refund due to the unavailability of hot water. But that was three months ago and still no refund. Highly recommend you stay in other places, and not this one from the "past" and still in the "past".

The Restaurant in this Hotel boutique is my favorite in Puebla. I make a point of coming here every time I am in town! The "degustación de moles" is amazing! I also love the mole Rosa (mole de piñón). Excellent service and marvelous food! Gourmet and creative, fresh and original.

On our way to the Zocalo, I stumbled upon a grand statue inside a historic building and felt compelled to explore further. I ventured in and discovered a restaurant within the Hotel Boutique Casona de la China Poblana. The menu was enticing, so we decided to enjoy lunch in the lovely courtyard. With the entire restaurant to ourselves, we savored delicious food and drinks, complemented by attentive service. The owner, noticing us taking photos by the impressive statue, graciously offered to capture a picture of us. Overall, it was a truly delightful dining experience! Note that we were not hotel guests.

We really enjoyed our three nights here. The location is perfect, lovely rooms done in the colonial style but with a large modern bathroom. Great breakfast and service. The only thing to be aware of is that all of the guest rooms are on the upper floor and there is no elevator. The hotel staff will gladly help you with your luggage, but you need to be able to climb the stairs.

One of the finest hotels I’ve ever stayed in. My beautiful room had stylish décor and extravagant bathroom. Each morning it was a great pleasure to have breakfast in the lovely courtyard, featuring seasonal fruit, toast, egg dishes, juice and coffee. The location in the historic center is superb. Most importantly, the hotel staff members are experts in customer service. I had a personal emergency during my stay. The hotel manager and restaurant manager went out of their way to show tremendous kindness to me, which I will never forget. I am so fortunate to have stayed at this wonderful hotel.

This is a charming old hotel just off the Zocalo. The sfaff are wonderful and the Presidential Suite was the quietest place I have ever stayed in my many travels in Mexico. There are one or two other quiet rooms that don't face the streets (its on a corner), best to call and ask the names of the rooms. The staff spoke basic English.||The complimentary breakfast and welcome cocktail were very good also.||My only issues were that the internet was spotty to non-existent (I am sure they will fix this soon) and the big tub in our suite had insufficient water flow to fill in less than an hour. ||Stay here and enjoy the proximity to the centro, the colonial feel of the hotel and the lovely staff.

This is a little gem of a hotel in the centre of Pueblo, close to many places of interest. The rooms are gorgeous, and we stayed in one of the cheaper rooms - the suites must be magnificent. There are extremely high ceilings, very comfortable beds and the design is very attractive and original. We loved it here and were sorry we were only staying one night. Loved the coffee and tea bar with Nespresso machine, which meant you could get good quality coffee at any time. The staff are extremely helpful, and they gave the impression that were genuinely pleased to be able to welcome you to the hotel. It was lovely to be offered a free cocktail on arrival. Being the quiet season, there weren't too many other guests staying there, but that added to the tranquility. Breakfasts vary I think from day to day. We have breakfast on a Sunday, when they seem to lay out lunch from an early hour. However, if there is anything you particularly want, they will go out of their way to get it for you. We would love to come back here!