Laura Duncan
Google
Very nice, small hotel, lovely pool; we were there for 6 weeks. Unfortunately, communication was a bit difficult because only one staff member had some English, and we only have a little Spanish. As in a lot of small accommodations, things were constantly being slowly upgraded, but we were not informed that there were going to be workmen right outside our kitchen/living room and bathroom window for the first few days, with dust, noise, and lack of privacy. The hot water kept not working, so they upgraded the hot water system. However it was not communicated to us, and we were without any wayer at all. The staff were kind, but not able to really help. Our air-conditioning started leaking in the livingroom, and even though we let them know, we had the last week and a half with water running down the wall and onto the floor. They finally gave us a bucket and towels for the floor. They tried but were unable to communicate to us when a technician would come. As I said, no one came to fix it. It still worked, so we were able to use it, but it was quite a frustrating experience.