Hotel Boutique Portal de Cantuña

This was a very authentic old hotel in a fantastic position in the old town of Quito. The room was basic but comfortable and quiet. The price which included breakfast was very reasonable. What stood out for me here were the wonderful staff, especially the young guy who was mainly working by himself. He went out of his way to help me and organise a car and driver for me on my free day before I was taken to the airport. Lovely and caring which really helped since I was staying there by myself.

There were inconsistencies with the review in Lonely Planet, which talked of the hotel being “lovingly restored”. The photos shown online also are misleading. While the central courtyard and several common spaces were quite nice, the rooms themselves are in a state of sorrowful neglect— I’d wonder when the last attempt at any “restoration” would have been. There is a “weird” vibe to this hotel— There didn’t seem to be a regular “staff”, only usually one person that kind of lurked if you needed someone. The rooms are dark, depressing, and dirty. The bed old and uncomfortable. Functioning light bulbs was an issue. A sense was given that this hotel is barely hanging on as a viable business. They only take cash for payment (there was something said about this being “standard” in Ecuador, while it is not) and in advance!||The WiFi was not good unless you were in the central courtyard||There was no barred soap left for use in the bathroom (but there was body wash in a dispenser in the shower); there was no hot water in the sink tap; the bathroom floor made a white towel grey/black when wiped (e.g. it was filthy); there was only one shower door covering the opening, so water went everywhere in the bathroom (and there was no bath mat). Only one bulb worked in the bathroom, and more needed to be found to provide even the smallest bit of light to see. Toilet paper was not replaced without requests. Unlike everywhere else we stayed in Ecuador, there was no drinking water provided (via a jug or bottled) in the rooms.||There is no breakfast on site as shown in photos— There was something vague mentioned about the kitchen. It was necessary to be walked to a local cafe for breakfast (where we needed to pay for an extra coffee).

This is a gorgous old building right in the heart of the old city by Plaza San Francisco. Communication from the hotel was good and we had a good sized room. There is an ecletic feel with the courtyard full of plants and inviting looking tables under a beautiful roof two storeys high. It feels historic. |Place was clean, service was decent, price reasonable. |Note the square outside is deserted quite early into the evening, the old town is busy during the day but empty at night, restaurants close quite early. If you want a busy night life head north to the more modern business district. |I'd give the hotel 5 stars if it wasn't for the breakfast that was really poor given the impression the rest of the hotel attempts to emulate. There was no menu - just asked what we wanted, and then the answers being whittled down to "how do you want your eggs" - that turn up unaccompanied other than some bread and jam. The Coffee was awful - however having travelled all over Ecuador this is a consistent experience in the country.|It is a good base for exploring the old town, would recommend to other travellers - especially if they offer a cheaper no breakfast option!

What a beautiful historic hotel. The building is unique and lovely. The staff was amazing and so helpful with ideas for our visit to Quito. The beds are comfortable and the location is convenient. We would stay here again.

Great Hotel!!! Me and my mother stayed here for two nights, and honestly this hotel was a last minute decision but it payed off!!! The hotel is over 200 years old and the original family still owns the house. The hotel is in the best location for sight seeing across the hold town of Quito. Overall great experience thank you for helping my family experience Quito!!

We stayed here for 3 nights. Most charming hotel located at the San Fransisco s auteur and churche. Rooms are good and showers with high pressure water. Price quality is very good. Hoast Bernardo is great and took care of all our needs. The first night upon arrival he took us through town and showed us all nice places. Highly recommended.

This is a old town/historic center Quito location, 45-60 minutes from the airport, taxis are plentiful and not too expensive.||The manager was EXCELLENT, very helpful with tips and suggestions on restaurants, assisting with taxis etc.||We would stay again.

Best place in town. Located in the historic center and the room was very good, very comfortable beds and strong shower. The manager is extremely nice and welcoming and showed us his beautiful hotel, which is a very old one(in a good way).