Hotel Boutique Quinta das Videiras

Pulling up to this magnificent architecture, I was greeted by a wonderful staff that spoke English Spanish andPortuguese. Immediately I was given sparkling water and delicious Argentinian wine. Hotel lobby feels like something out of great Gatsby. As I walked past the pool, courtyard and garden, my room was located on the first floor and it was perfect. Very relaxing, jazz music playing, incredibly comfy bed, and when I walked into the bathroom, there were rose petals in the toilet. Everything was so romantic, I wish I was here with a partner. I booked myself a massage, that was deep tissue and aromatic. After I walked into town, listen to a great band and had a good dinner. The next morning, I had a fabulous breakfast in the solarium. The staff went above and beyond, to make sure I was comfortable. I will definitely be coming back.

I am in complete shock and outrage!||I booked a room at this hotel through booking.com with free cancellation — everything was confirmed and promised. I made the reservation in June for September dates. But unexpectedly, an amount significantly exceeding the booking cost was charged to my card! And this wasn’t a hold — the money was actually charged! Without any warning or explanation! And it wasn’t just for one night, but for the entire amount!||||When I discovered this and canceled the reservation, the money was refunded, but due to exchange rate differences, I lost about 200 euros — just like that!||||This is outright fraud! Such treatment of customers is unacceptable and causes immense disappointment and anger. I strongly warn everyone: be very careful with this hotel and their booking system!||||If you have had a similar experience or want to protect your rights — don’t stay silent! This is important!

Fantastic place. A real boutique hotel where every detail is taken into consideration. Staff is incredibly friendly and helpful, the architecture is fantastic and it’s a little piece of heaven in the heart of Lagoa, in middle of the island. Really recommend. The view from the windows is not great when it comes to seeing the direct neighbors but honestly it doesn’t matter this place was incredible. The only downside is that the restaurant is not open on Sunday nights. Better know in advance but plenty of choice around.

Best experience ever! We decided to host a big part of our wedding party and family at Hotel Quinta das Videiras and we do not have enough good things to share about how our stay was. The team was fantastic, they were exceptionally helpful, accommodating and made our wedding experience 10 times better than we expected. Their food is also superb, some of the best in the area! Quality place - would recommend them 10/10!!!

Place is nice, location is not ideal (far from beaches and surrounded by noisy establishments), customer service was terrible: - they were not able to provide us with a mean of transportation or a contact to rent. Their best proposal was to walk 30 mins under the sun. NYE is apparently tricky for vehicle rentals in Florianopolis, but they could let clients know in advance or have some emergency contacts to bring in at least a bycicle - ⁠they utterly ignored our request of a spa treatment availability. Just did not reply to our message - ⁠they served us breakfast at 7.40 when we specifically asked to be served at 7.15 given we had a flight to take (which we almost missed). They did not even apologise - their payment system did not work and given the time rush, they had to send a payment link and chased daily again without apologising. Charged two bottles of water which should be complimentary in this kind of establishment

One of the best hotel experience I ever had. Just absolutely impeccable and the most friendly service you can imagine. But also great rooms and a really good breakfast. You just feel like you have nothing to worry about. We are also absolutely in love with the area of Florianopolis the hotel is in. It feels very safe and the beach town vibe is just great. Just always carry an umbrella, the weather is unpredictable. But in our case that was good, 3 rainy days - according to the forecast - changed into very sunny days. We will absolutely come back!

What a fabulous hotel! Well maintained, wonderful staff. We stayed in a Master Suite that featured a Japanese style tub. Large spacious room with comfy bed and antique furniture. Breakfast was delicious and a chic pool in the courtyard. Location was in walking distance of quite a few bars with live music and good eats. Hotel guests were mostly 30-60 something couples but the vibe in this part of town was younger 20 something surfer types which was super fun. Praia Mole was a short drive away. We rented a car and the hotel had gated parking.

Location is perfect - walking distance to a beautiful lagoon and close to nice beaches and sand dunes if you are the one who like long walks. There are also many shops, supermarket, pharmacies and eateries nearby. ||A charming decor that catches our eyes all the time. The bistro is such a lovely place. Our room was not the fancy one, but bed was comfy. I just missed makeup mirror and tissue paper. Amenities Loccitane was a good treat.||Restaurant and room service - breakfast is included and have a nice variety of options to choose. Restaurant and room service was not available on Sunday (May, 14th) during our stay - we were tired to go out after a long day out and couldn’t have any meal in the hotel. And we were not told about it in advance. ||We had dinner twice and the food was very good. ||Compliments go for the waiters at breakfast - Gerusa, Geraldo, Ana and Gabriel. They are all attentive and they take care of us with special care. And would mention Pedro at front desk for good tour and outside restaurant suggestions.||Thank you all for being so gentle.