iris L.
Google
Hotel Quinta Ladera is a visually charming boutique property, and the common areas are lovely. However, our room experience unfortunately didn’t meet the expectations for a 4-star stay.
We booked two rooms with two double beds each. Despite the clear capacity for four guests, the hotel only allows three per room and charged an additional $40 USD per night for a fourth guest. Given the other issues we reported during our stay, it would have been appreciated if the hotel had shown more flexibility with this policy.
The rooms lacked several expected amenities, including a mini fridge, TV, and air conditioning. Ventilation was very limited, which created significant humidity — to the point where our clothing felt damp each morning. The bathrooms also didn’t have extractor fans, and the ceilings showed signs of moisture. Lighting in the rooms was very dim, and we often needed to use our phone flashlights to see clearly.
Privacy was also affected because the drapery did not fully close, leaving a visible gap facing the walkway and letting in light at night. Additionally, we found small moth droppings in the beds in both rooms, which we brought to the staff’s attention.