Ju F.
Google
I stayed at this hotel for two nights, and unfortunately, both nights were disrupted by loud music parties organized by the hotel.
For the first party, I received a notification only 24 hours before my stay, and it was in Polish-not even in English. For the second party, I was not informed at all. When I raised my concerns with reception, their response was dismissive and arrogant, without any apology. I have never encountered such an unprofessional attitude.
Speaking of "luxury," this hotel does not live up to that label I could read on many other comments. While it may be new, the materials and finishes are not high-end. Additionally, soundproofing is very poor-I could clearly hear conversations from neighboring rooms through the air ventilation system.
Overall, my experience was disappointing, and I would not recommend this hotel to those seeking a truly comfortable and high-quality stay.