TAE HEE KIM
Google
This hotel seriously hit me hard when I checked in.
I arrived before the check-in time, so I left my luggage at their storage and returned later. At that point, I didn’t do anything at the front desk except confirm my reservation.
The desk employee informed me that my room wasn’t ready yet. However, I overheard him also say that I had already checked in. (What? I wasn’t sure what he said because I was exhausted carrying the luggage to the hotel.)
After that,
Here’s the main issue:
During the check-in process, another desk employee showed me the guest paper online that I had signed when I mentioned that I wanted to pay now and check the paper because it often had errors, especially my name.
Wait!
My fist name is TAE?
My last name is HEE KIM?
I signed it? When? I didn’t.
But that employee insisted that I had signed it.
Wow.
Also, despite my name being incorrect, that employee dismissed it as a minor issue.
So, I raised my voice and explained that I couldn’t pay the fee because my name was wrong and I hadn’t signed on that paper.
Wow wow….
In the end, I corrected my name on the printed paper and signed it myself.
However, it wasn’t clear that the online paper had been changed correctly.
1. Who signed on that online paper?
(Anyone instead of me? That’s a kind of criminal. Very serious.)
2. The name of the person who booked the hotel doesn’t matter?
What the fuck nonsense!