Hotel Brexton, Trademark Collection by Wyndham

My husband and I were in a pinch, the furnace in our apartment totally stopped functioning and our landlord was taking their sweet time getting it repaired. We booked with Hotel Brexton and they did not disappoint on service, hospitality, and room comfort. First—the staff was extremely helpful (shout out to Terrell!). They were quick with communicating, knowledgeable about what could be done in our situation, and even when our landlord was being crazy about us being at the hotel, they found a way to their business but also be fair with us. The rooms are very keenly decorated! I like the style between art deco and minimalist; very attractive. The ONLY detail that bothered me was that part of the shower-head didn't have a designated place, so it just hung down into the shower. The bed was GRRREAAAT! Internet and television were more than easy. You can't ask for more re: location either! Very central, affordable for what they offer, and a cute time overall.

Stayed here a few years ago and loved it (possibly before it was a Wyndham property?) My second stay was not as pleasant. My room smelled of mold and urine and there were several worn features on furniture, including stains all over the couch. I wasn’t provided any hand soap and where I was previously provided K-cups and fixing for coffee my last stay, the drawers where they were last time were empty.

Unbelievable that no one is here to let us in. It is a hotel belonging to a large hospitality group! Our airline changed our flight two hours before departure. We then called this hotel, where we had reservations for 4 nights, re: our delayed arrival. Firstly, we had to make 4 different calls to reach anyone: they told us not to worry, that they had taken note of our post-midnight arrival time. Now we are left stranded in the cold waiting and ringing the doorbell and calling until we give up and have to look for another hotel. We have traveled extensively and had never encountered this scenario. Nothing short of disappointing.

Was checked in by Shay, who had an awesome, bubbly personality. Having her at the desk made for a fantastic first impression, and she was exceptional at handling our needs throughout the trip. Another shout out goes to Terrell, who was also extremely friendly and helpful, and made us feel extremely welcomed. The location was very convenient, within easy walking distance to 7-11, a local corner store, and several local restaurants. Even during the 100°+ day we were there, all your basic amenities were so close that braving the heat was no issue (and I am personally very heat-averse) The room itself was simple and clean. Nothing exceptionally remarkable, but a perfectly serviceable room nonetheless. No complaints there, especially for the price. In summary, if I were to go to Baltimore again in the future, I'd be more than happy to stay at the Brexton.

Keurig coffee pot with no Keurig cups. Only coffee available was was for coffee pot up front. Handicap accessible in basement with elevator (glad I had my friend here to ask check-in how to get in). Free breakfast that is advertised was meager grab and go with a small/medium box of pastries, cereal bars, and some small juices. Otherwise staff was great except housekeeping piling trash and laundry bags in front of my door until they had time to retrieve them. Even if I'm wasn't a person in a wheelchair that has to be against the fire code for evacuation.

the girl at the front desk was rude when asking questions. the room was ok i pick up a rug and it was so gross they have one curtains on a window that clearly need two, the ac unit needs to be clean there coffee marker it is really strong the bathroom shower door is really gross the the bed is really hard. it need to be cleaned really well. the breakfast is not breakfast it is one thing.the elevator is really bad got stuck on it the microwave is gross and glass broken the ice maker made black ice and the location is not bad but is not the best part of town. i DONT RECOMMEND TO COME TO THIS PLACE!!!!!

This HoTel told me 4 days ago that I old use tap o pay to book a room. When I returned, they said they do not accept payment that way. To make matters worse they sent me a confirmation email with the invoice of the days I WAS going to stay, as if I stayed there already. WTH! I informed them that the email should have came after the room was purchased, NOT before.

Hotel unique as it was an old warehouse or business with preserved fixtures within. I loved the spiral staircase. Hotel feels like an B&B minus the hot communal breakfast. Free continental breakfast is available, which is a plus. Cameras in and within hallways of unit so we felt safe. Front desk staff was very friendly and had good customer service.