CarrJ90
Google
Where do I start.....I booked a superior city view double room and that is not what I got in any 2 rooms we had!|Arrived on 14th Sept, room was available by 2 which was great! Got to the room (105) 2 single beds not what I would call city view like in their pics. Went down to reception asked for a double bed, receptionist said its 70 euros per night more for a double bed! Joke as personally I would assume all rooms come as double unless specify twin. Anyway another receptionist said we can have the maid make the bed as a double I said perfect! They did and I asked for a duvet as I am not one to sleep with a sheet and they gave me one :) Balcony glass was cracked just overall wasn't very happy.|Then we realised there was no control for the aircon so went back down to reception and mentioned it and they have to sign it out - fine BUT would think they give you it upon check in. Also think its poor that you have to pay for a safe it should come included in the room- never had to pay before.|First morning got woken up at 6.50 by a delivery van delivering to the supermarket next door, wasn't happy but thought maybe its delivery day so left it. I was so wrong 2nd morning woken up again at 6.50 by delivery van AGAIN! I am on holiday and waking up earlier then I do at home for work. Go down to reception and demand a change of room! Thought the day they offered room a room 3 floors up from where we are - I said no is the same street that's waking me up, they said but maybe if your higher up you wont hear it, I said no! I asked them to downgrade me to an internal room that has either a court yard OR just a window I wasn't bothered at this point. By the afternoon they gave us another room Let me tell you that even though the view was a wall but side view was pool and city, it was further from the street, significantly bigger room, more modern and had aircon controls on the wall personally they shouldn't be allowed to give anyone the room we were in as this room was more what we paid for.|The hotel itself is perfectly positioned, very clean, modern and most staff were lovely. Breakfast was nothing special - but wasn't fussed. Quite difficult to get a seat round the pool, strange that it doesn't open until 10am and also sun only lasts until about 4pm(ish) by which point your switching beds round the pool just to get the last sun.|Not sure if I would come back or recommend to anyone else as I am upset that they room 105 is OK to give to people who pay for a city view!