Hotel Bristol Palace

It’s a great hotel! I’ve been there with my family on short vacation. It deserves every star! Breakfast buffet was great 👍 we’ve booked the table for a dinner, we liked everything. Cleaning of room was great. Views from the windows on Genoa are beautiful! Valet service is an amazing helpful option! It’s a bit loud at night on the streets, but we were good with it

We really enjoyed our stay at the hotel Bristol Palace. It is a charming older hotel that has been redone. It has a nice small bar that they pay attention to you the rooms are old school European meaning they are large with comfortable furnishings. The hotel is very centrally located And easy to navigate anywhere in the area. I had an excellent breakfast each day with many many choices. The staff was very nice. There’s a small restaurant with the terrace that serves a nice dinner and there’s a fabulous central staircase that is circular/spiral that goes up six stories. Just beautiful!! The staff has very good English as well. The hotel is not a far walk from the Home of Christopher Columbus And the main Duomo in Genoa.

Wonderful location, central to key locations. Gorgeous and clean. Stayed with family of 5 in an amazing suite that fit us all. Great breakfast and service. Highly recommend for visiting Genoa! Front desk very helpful with tips of where to go and restaurant recommendations.

Nice hotel but bit of a mixed bag.||This is a grand old place that reeks of splendour and in a wonderful location making exploring Genoa a breeze. ||The welcome when you arrive is special - suited bellboys whisking your bags away, and super friendly and helpful reception. The lobby itself is a wonder with THAT famous staircase which is an absolute wonder. All very good so far.||Then when you dig a bit deeper a bit mixed.||The Good and bad||We had a triple room - nice high floor and ceilings. Super comfortable beds, great bathroom, even nice city views from room Nice room, water provided, temperature good (and air-con). Dressing gowns and slippers provided and something of a 'turn down' service too.||But... for a supposed 5 star - room only had a kettle with sachet coffee and no milk, no coffee pod machine. Water provided for three, but nowhere near enough tea and coffee. Only two tea cups, two glasses etc... All seemed a bit half hearted.||Breakfast was reasonable if included in room rate (basic buffet, nice juices, Prosecco etc). But no option for even freshly cooked eggs or omelette unless you paid over €10 on top of your room rate for the privilege... For me breakfast was no better than a Holiday Inn....||We ate one evening in the main restaurant for dinner - the food was excellent and prices very reasonable, but the service was slow and uninterested. We waited an AGE for our bill then an even longer age to pay for it. Almost like as the restaurant quietened down the waiting staff gave up. Again, not 5 star or even close. ||Another gripe - the hotel website boast terraces for dinner / bar / breakfast. Despite it being warm in Genoa we never saw them open. There is a hotel bar but it is claustrophobic, overly warm and not very comfortable (though the staff were very nice). We asked it there was a place to take our drinks outside. No - only on the terrace during dining hours, which closed quite early. And with the speed of the dining staff, we'd have been waiting forever for service. So if you think you can get back for a later evening drink and enjoy it on the terrace, forget it.||We did enjoy the stay and most of the staff were extremely good. We slept well too, but it seems that some of the most basic things (room amenities, breakfast, bar, lounge) are a million miles away from five star. ||Still, can't fault the location... but a fancy staircase alone does not justify the room prices.

Due to a cruise delay we wound up staying at the hotel for 6 days (we originally were staying for 3 days). Our stay was wonderful. The rooms, (although small compared to US standards) was small but certainly very comfortable. We had breakfast included at the hotel and it was perfect. The staff spoke english and they were extremely helpful, providing easy directions for navigating the city. The hotel was centrally located. Genoa is definitely a walking city. If you want to go to the acquarium, buy tickets in advance. As an added surprise, EuroFlora, a once every 5 year event was in town and for lovers of flowers tgis event was magnificent. As a hotel guest they provided a 20% discount to this event. The bottom line, if we are ever to visit Genoa again we DEFINITELY will stay at the Bristol Palace Hotel. Once again thanyou to the hotel staff.

Front desk was easy checkin and we were provided detailed description of places to see locally while visiting and info on the hotel. Location was perfect. I’m walking distance to many sites, shopping and restaurants. Room was clean, spacious and very comfortable. Breakfast was good & plentiful. Would highly recommend staying here!

Hotel Bristol Palace was a truly amazing place to stay. We were personally shown to our room by one of the friendly and helpful staff at the front desk. The breakfast was very good. The room was excellent. We had no problem with noise or anything else. I recommend it without any qualifications.

We had a truly wonderful stay at Hotel Bristol Palace. The room was amazing — beautifully detailed, with high ceilings and a refined, elegant atmosphere that felt both timeless and welcoming. The location couldn’t be better: right in the heart of the city, with everything within easy reach. Whether for leisure or business, it’s the perfect base in Genoa. Thank you for a fantastic experience — I’ll definitely return!

Gayle and I stayed at the Bristol Palace for our last night in Italy before heading home. It has a nice elegance to it, that is accented by its signature elliptical staircase that seems to spiral up into suspended space. We stayed on the 6th floor which gave us a view both up and down. We didn't spend a lot of time in Genoa, but the Bristol Palace is centrally located in the heart of Genoa and gave us a chance to see a great many interesting sights within a relatively short walk from our Hotel. It's not far at all from the Ducal Palace, the Carlo Felice Theatre, Old Port, and the most significant museums and historical buildings. We also didn't spend a lot of time in the Room, as were out most of the time exploring. However, the bed was comfortable, the shower was full and hot, Wifi was strong, and a good breakfast was served. And at around 140 Euros per night (including the mandatory Tourist Tax), it was a good value for the money.

Nice hotel near center of town. The clerk was funny and said 6th floor but no elevator... Just kidding. We asked for top floor and didn't hear any road noise. Had a nice breakfast on the terrace outside. We are going to look for a fun museum nearby and then go to see our son at Clemsons architecture program here.

This was a fine start to our European tour. This old-style hotel was beautiful, and the staff was very attentive. When we arrived, on our anniversary, we were told our room had been upgraded to a suite. It was lovely, with an extremely comfortable bed. I highly recommend this hotel.

Love love love this hotel!!! Beautiful and elegant room, centrally located..can't wait to go back!

Beautiful hotel with comfortable high quality rooms. Well located and friendly staff. Mix up with room on booking was resolved quickly with little fuss.