Hotel Bristol Palace

We visited Genoa for a quick trip, as it is the closest Italian city from where we live in southern France. We chose the Hotel Bristol Palace because of its central location and its pet-friendly policy, and we had a very enjoyable stay. We stayed in a junior suite room that was spacious and comfortable, and the hotel was kind enough to provide our dog with a tennis ball and a bag of treats in addition to a rug and a bowl. The staff was uniformly professional and welcoming. The breakfast was very good, and the valet parking service was convenient. The location is great, just a few minutes walk from all the sights as well as many restaurants and shops. Genoa itself was a very pleasant surprise. I am sure we will go back, and we would definitely choose the Hotel Bristol Palace again.

Spectacular lobby with such a distinctive stairwell that is said to have inspired Alfred Hitchcock to create the movie Vertigo. Gracious and attentive staff, and a calm respite from the crowds just outside.||Sumptuous room with a spacious separate living room. Spectacularly-equipped with antique furniture, not one but two chandeliers, and a luxurious bathroom with standalone bidet. ||Comfortable bed and pillows, hardwood floors, area rugs, a large framed mirror inclined over the bed, and fluffy robes. An important downside for those who are chemically-sensitive or fragrance-sensitive: the rooms are powerfully scented. ||Fantastic location, in the heart of downtown and just steps away from the historic and maze like caruggia area.

Beautiful hotel, great breakfast and friendly staff but completely let down by the room climate. The air conditioning is advertised as individually controlled, yet it’s simply switched off outside summer. My room was over 24°C with no way to cool it down. Opening the window isn’t an option due to heavy city noise and exhaust fumes. For this price range, such discomfort is unacceptable. A hotel that claims to offer air conditioning but doesn’t deliver is misleading guests. Not worth the money.

Our stay at the Bristol Palace Hotel in Genoa was truly outstanding. This elegant establishment boasts a rich, timeless tradition and an unbeatable central location, making it ideal for exploring the city.||The staff were incredibly helpful and attentive, ensuring every aspect of our visit was seamless. Our room was beautifully spacious and comfortable, offering a perfect retreat.||We thoroughly enjoyed the charming bar, where the talented barkeeper crafted excellent drinks. The breakfast buffet was also a highlight, offering a generous and delicious selection to start the day.||For an experience combining historical grandeur, prime location, and impeccable service, the Bristol Palace Hotel is an unparalleled choice. Highly recommended!

Very good location near old town and main shopping street. Staff very helpful but just a couple of niggles. No milk in room for tea, coffee etc so had to call reception each day. They brought it up to the room. Air conditioning was working only some of the time and first night was very hot in room. The room itself was spacious and cleaned to a high standard. Breakfast was very good with a vast choice.

Stayed here for 2 nights in October; beautiful Hotel - small entrance doesn't do it justice inside (great staircase!). Good breakfast choices, hot & cold, and a great location for walking easily to the Port front. Special mention to one of their friendly Doormen, I think his name was Davido, who gave us excellent travel advice (avoiding the expensive Taxi's) to get to/from Portofino - which we followed and had a great lunch in that pretty small fishing village. He was so helpful, and checked with us after how we found his directions. So much cheaper (& faster!) going by train from Genoa Brignole (a short 10 min walk from the Hotel) direct to Santa Margherita Ligure-Portofino & then catching a (regular departure) 10 minute small bus ride from the station straight into Portofino, which is a no-car zone. Would highly recommend this Hotel for comfort, service, and location.

This place is fabulous and absolutely worth the money. Stunning building and amazing decoration. Location is perfect. The room is beautiful too (not just the reception , everywhere is stunning) and we had the best night sleep in the huge bed ! Loved this hotel and would highly recommend. It lives up to, and deserves, its name as it really is a sumptuous palace !

A great hotel with the charm of Classic Italian style. Well maintained. The restaurant is also very good and service is great. Super well located. We will come back. Great to visit the splendid city of Genova.

Gayle and I stayed at the Bristol Palace for our last night in Italy before heading home. It has a nice elegance to it, that is accented by its signature elliptical staircase that seems to spiral up into suspended space. We stayed on the 6th floor which gave us a view both up and down. We didn't spend a lot of time in Genoa, but the Bristol Palace is centrally located in the heart of Genoa and gave us a chance to see a great many interesting sights within a relatively short walk from our Hotel. It's not far at all from the Ducal Palace, the Carlo Felice Theatre, Old Port, and the most significant museums and historical buildings. We also didn't spend a lot of time in the Room, as were out most of the time exploring. However, the bed was comfortable, the shower was full and hot, Wifi was strong, and a good breakfast was served. And at around 140 Euros per night (including the mandatory Tourist Tax), it was a good value for the money.

Nice hotel near center of town. The clerk was funny and said 6th floor but no elevator... Just kidding. We asked for top floor and didn't hear any road noise. Had a nice breakfast on the terrace outside. We are going to look for a fun museum nearby and then go to see our son at Clemsons architecture program here.

This was a fine start to our European tour. This old-style hotel was beautiful, and the staff was very attentive. When we arrived, on our anniversary, we were told our room had been upgraded to a suite. It was lovely, with an extremely comfortable bed. I highly recommend this hotel.

Love love love this hotel!!! Beautiful and elegant room, centrally located..can't wait to go back!

Beautiful hotel with comfortable high quality rooms. Well located and friendly staff. Mix up with room on booking was resolved quickly with little fuss.