Hôtel Brossard

We stayed at Hotel Brossard and really appreciated how clean it was. The rooms were spacious, the beds were comfortable (great for families with kids), and there was plenty of parking available, which made our stay convenient. Unfortunately, the breakfast buffet was very disappointing. The selection and quality were not up to expectations, and the breakfast room was so small that it became crowded quickly. Overall, the hotel is a solid option for families and those looking for comfort and cleanliness, but the breakfast experience definitely needs improvement.

It's a really great hotel. Super clean with very large, well maintained rooms not in the city center, but a short drive away. The beds were amazingly comfortable. The temperature control was responsive. The bathrooms are very nice. It should be noted that there are few rooms with tubs, and most rooms have a walk in shower. Honestly, I was worried about staying here with my family. The price is really low, free parking, the pictures look good so there had to be something wrong, but there was nothing. The rooms looked just like the photos. I literally cant think of a thing to complain about. From the photo, I was also a little worried about rolling up after several days in the woods, but again, there are enough families and other outdoorsy people that we were comfortable getting to our room and cleaning up.

We were on our way from New Brunswick to Ontario and booked a room for the night at the Hotel Brossard. After 9 hours on the road with heavy rain for the last hour, we realized we had taken a wrong turn somewhere and were woefully lost in Montreal - our car GPS was not helping and as a last ditch effort, I called the hotel. I consider the staff person who answered to be a hero - he calmed me down and asked me where we were and then stayed on the line with me for at least 20 minutes while he walked us through every exit and turn until we arrived at the hotel. It was above and beyond what one could expect and I am ever grateful to this kind person who helped us that night. The room was lovely, bed comfortable and breakfast the next day very filling!

The location and service is excellent. The location of the hotel is very near Montreal. Just one exit and you're already in Montreal. The service is also really nice with decent complimentary breakfast and somewhat frequent room service. But, the rooms need improvement. Improvements that are needed is there needs to be cool AC during the night, powerful showers, and having random holes in the bathrooms. Other than these minor inconveniences, the hotel is pretty decent.

One of the Best Hotels We've Stayed At!||Our family had a great experience here! We stayed in the Deluxe King Room, which came with two beds—perfect for our group (2 adults, 2 small children, and a teen). The room was very clean, and we appreciated the attention to cleanliness throughout the hotel, including during breakfast—staff cleaned tables immediately after guests left.||Breakfast was good, and the overall atmosphere was comfortable. The only downside was the TV—it had limited channels and most were in French. A Roku or smart TV would be a great addition, especially for English-speaking tourists (we noticed many other guests who also only spoke English).||We paid $1,103 for 3 nights, plus a $50 deposit that we received back. For the quality and location, it was worth it. We would definitely stay again!||Nearby Activities:||There’s a pool and park (Parc Victorin) just a 4-minute drive from the hotel—great for the kids.||We visited La Ronde (Six Flags) and Zoo de Granby—both were amazing! Just a heads-up: food inside these attractions can be pricey, but they allow re-entry with a hand stamp, so you can leave to eat and come back.||The CF Fairview Pointe-Claire Mall was also a hit—my kids especially loved the escalator and glass elevator.||My boys also enjoyed going on the subway as they have never experienced it.|||I highly recommend doing a bit of planning in advance. I Googled affordable family restaurants a week before our trip, and it made things much easier!

Rooms ok. Nothing zas special as you can expect from images but good size room embellished with antique looking furniture. Bed pretty good. No view but arriving late and leaving in the morning wasn't a point to choose this place. Breakfast simply ruined the stay. Don't want to stay in breakfast place even a minute...and paper plate with plastic fork and wooden knife worse than in cheap motels

I stayed here on August 21st, 2025 in room 134 and had a terrible experience. The refrigerator in the room wasn’t working at all. When I reported it, the receptionist tried to play word games, telling me “it’s not a refrigerator, it’s a cooler” – even though it’s clearly labeled as a refrigerator inside. Call it whatever you want, it didn’t cool anything. I explained that I had food for my kids that could spoil, but instead of fixing the problem or offering to move me to another room, I was told to keep everything at the reception desk. So I was expected to go back and forth every time I needed something. That’s ridiculous and completely unacceptable for a hotel. What made this worse was the attitude. The receptionist clearly knew about the issue but acted smug instead of trying to help. The lack of care, the refusal to provide a basic service, and the dismissive way it was handled left me with a very bad impression.

The hotel was clean and well-located, making it a convenient base for exploring Montreal. The breakfast was ok and offered a good start to the day. However, I had a disappointing experience with one of the staff members in the breakfast area. My wife wasn’t feeling well due to a cold, so I went downstairs to get her something to eat. I had seen several guests, including a Chinese family, taking food upstairs, so I assumed it was allowed. When I tried to do the same, the staff member called out loudly, “Excuse me! You can’t do that! You can’t bring food up!” I was embarrassed and confused. When I mentioned that others had done it without issue, she fell silent. Not wanting to argue, I ended up throwing the food away. It left me wondering why the rule wasn’t enforced consistently and why it exists in the first place. Apparently, if you or a family member is unwell and unable to come downstairs, you’re simply not allowed to bring anything up. I don’t know who came up with this policy, but it feels unreasonable and out of touch with the needs of guests. More importantly, staff should be trained to communicate hotel policies respectfully and discreetly. A polite reminder would have been completely fine but shouting at guests is not acceptable. Because of this experience, I would not stay at this hotel again.