Hotel Buena Vista

We didn't know that we booked a room with club access. We were very(!) pleasantly surprised. The after club food was excellent. And there was a good selection of free liquor (ume, sake, whisky, wine). All free flow. All-day coffee/tea, etc. The breakfast was very good too. I really enjoyed it. First morning was a bit confusing with the seating arrangements, but then all is good. Big (for Japan) room and bathroom. Quite decent location: only a few minutes walk from the train station. Nice view. Food, supermarkets, convenience stores all in the neighbourhood. Would come back here. Note: 3pm check-in, each hour earlier costs 6190 yen.

Clean hotel and very nice lobby. The room itself was clean, but a bit expensive. Free amenities in the room were nice and two 500ml bottles of water were also provided. The breakfast was wonderful. Would highly recommend giving it a try. We had originally booked for 1 person and upgraded to two (nothing changed about the room. Still same room just permission for one extra person to sleep there.) and it was almost as expensive as booking a second room. It would have been much cheaper to cancel the reservation we had and rebook it online for two people. Maybe not a common situation but do not upgrade at the hotel itself.

I only stayed one night. My room was small but comfy. It had good lighting. I especially liked the foot light for night.|It was convenient for walking to see some sights, including Castle, and for places to eat. The hotel lent us umbrellas as it was pouring with rain. When I got back it was nice to have a lovely warm room and bathroom.|Breakfast was enjoyable.

Large rooms with everything you need and beyond. The breakfast fits both locals and tourists, offering Japanese dishes along with western food like bacon and pancakes. The hotel is in a great location, 10 minutes away from Matsumoto Castle. Had a very good time staying here.

Clean, comfortable, pretty good location with access to restaurants, train station, and sightseeing spots. Some of the decor is a bit dated but I didn't mind. Definitely recommend taking the shuttle bus to their sister hotel for onsen - it's a large, luxe facility with a beautiful outdoor bath.

Short walk about 5-7mins from Matsumoto Station. Apparently this is one of the grandest hotel there. My room is small but really clean. I would stay here again if im visiting Matsutmoto

The hotel facilities are well maintained and the breakfast buffet is wonderful. The staff overall provide good service especially the senior waitress working in the cafe. I truly admire her attentiveness and sincerity. In fact I already gave my good review on Agoda but the hotel might not notice. So I highlighted here and wish the management will give her compliment/reward on her outstanding performance. I learnt what is the Japanese service attitude from her. She made me not only like this hotel but the city, Matsumoto too.

The hotel is conveniently located near Matsumoto Station. It's around 5 minutes away and has many shops nearby. They have a van to support sending guests to the bus station and train station, and the driver is so nice.