Hotel Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda

The hotel is nice and the cleanliness is good. The coffee is great with a beautiful view, and the staff are well-trained, matching the standard of a luxury hotel. The restaurants inside are also very good. *However, as a hotel guest, even the coffee at the reception had a minimum spend, which felt like there was little appreciation for in-house guests.* The hotel also offers a variety of activities, and the location is excellent

We came here once on dinner and the other time on drink. Dinner was very nice and staff attentative and welcoming. Food was good. Valet parking was a nice bonus. Whole property looks amazing and it is very well maintained. This place is on the other side heavily overpriced, so keep that in mind if you plan to visit.

As guests for Cala di Volpe Atrium bar, we were expecting a pleasant experience befitting the reputation of the name of the luxury hotel , but unfortunately, our experience was far from satisfactory. We ordered only one pizza, two coffees, a bottle of water, and one Coca-Cola, for which we were charged an astonishing €480. At no point did the waitress explain the pricing structure, the applicable fees, or what was included in the amount. When I inquired about this, instead of receiving a clear explanation, the waiter raised his voice, which made my children feel stressed and uncomfortable. His demeanor was extremely rude and his level of English made it difficult to communicate effectively. Sincerely don’t recommend to anyone to visit this hotel bars or restaurants, they will rip you off with no compassion and humanity respect. The most disgusting european hotel experience ever!!!

I honestly don't understand the pricing wisdom of the geniuses that run this hotel. They charge a fortune for the room which, to be fair, if you don't like it, don't book! However, once you get over the exorbitant room rate, don't charge €15 for a tiny Cola Zero or €18 for a double espresso. That is simply slapping the consumer in the face. I honestly would rather you charge a higher room rate and have all these minor amenities included. It would leave a much better feel for guests. Given how popular your hotel is, once you book in advance the pricing sting is taken out of the stay far in advance and expectations are high. But, then it is stupid prices for soft drinks, coffee, Padel and water sports. It all leaves a bad taste. A child can't have a soft drink anywhere in the property less than €15. Do you really need that F&B margin to survive? Price it into the room!!! I fully understand paying for alcohol. I'd gladly pay the extra cost for cocktails in your fantastic bar. That is a pure option and not all are alcohol drinkers. ||Your business psychologists are clearly caught between luxury European and American pay-for-every extra (as it is Marriott). I guarantee you that 90% of your negative reviews would go away by a room rate that includes (at a minimum) soft drinks and coffee. Same goes for tennis, water sports and Padel. Don't advertise great facilities if they are not included. ||For all your seemingly sophistication, you are missing some basic consumer fundamentals.||Also, a tip on checkout for the hotel staff? Seriously? What a joke! Offer it to your wait staff or lunch bills. Why to the overall organisation?||Back to business school....

We came to Cala di Volpe Hotel just to have a drink and enjoy the view. No one told us there was a minimum spend or anything like that. We each had one drink, and then they brought us a bill for €760. Total scam.||When we asked about it, the staff were arrogant, rude, and completely unhelpful. They acted like it was normal and didn’t care at all. He said leave a bad review we don't care, but pay the bill, and left.||This place might look fancy, but the way they treat people is awful. Avoid it unless you want to be ripped off.

I have been going to Porto Cervo every year for the past five years. I have stayed at Pitrizza Hotel, Romazzino Hotel, and Cala di Volpe. We stayed at Cala di Volpe three times. The food, service, and staff of the hotel are very good. You reach the beach by boat service, which is a bit of a handicap. There is no option to dine at the beach, which is a downside, but the sea is wonderful. With its design and colors, it is one of the iconic hotels of Porto Cervo.

You cannot beat Cala di Volpe's location or service. The building is a Jacques Couëlle masterpiece ad you are living in design history. The staff understand hospitality and go above and beyond. Breakfast is amazing. The olympic sized outdoor saltwater pool shaped like a lake is just fantastic. Gorgeous private beach accessible with the hotel's launch. Great bar and aperitivo watching the boats go by. I wish they didn't price gouge with the lunch buffet but fortunately there are lots of delicious places to try in the area.

Staying in Hotel Cala di Volpe is always an absolute pleasure; it is quite simply one of the most unique and iconic hotels in the world !||Firstly the setting is on a magical a bay with the most beautiful views and we were especially appreciative to have been given a sea view junior suite with a balcony to take them in from. We ate at the Barbecue by the pool, Le Grand and Matsuhisa Japanese and each one of the restaurants was delicious with the buffet lunch and breakfast having such an amazing selection.||But it is the staff that ultimately make a hotel and the staff at the Cala di Volpe are some of the best trained and professional in the world. They combined that with a warmth and friendliness which is always a winning combination. Particularly of note; Annalisa who with her concierge team went out of her way to help us plan various aspects of our trip to perfection, Luca Idini in reservations for his help and kindness with our reservation, Eleonora in guest relations for the many small touches such as the gift of the beautiful Cala fox teddy bear (as photographed) to take home, Andrea the head bar man for his delicious cocktails on the terrace and Franco Mulas the GM who was around the hotel every day with his humour and charm.||You can always tell how well a hotel does things by the number of returning guests and it w nice to see so many familiar faces again from my previous stays ||I cannot wait to be back next year...

Prepare to be scammed. This place is a textbook tourist trap. Deceptive pricing, rude staff, and zero accountability. It's sad because the setting is beautiful and had real potential. We even joked that it would be a great wedding venue. No longer feel the same as I would never in my life want to deal with these people ever again. We stopped in for a quick drink before dinner. Just two drinks each, no food. The waiter clearly told us it was a 50 euro minimum per person, which we were fine with. But when the bill arrived, it was 600 euros for five people. Suddenly, they claimed it was a 120 euro minimum, something we were never told. When we questioned it, the manager was condescending, dismissive, and completely unhelpful. His only response: "It's on the menu," then he walked away. No apology. No explanation. Had they been honest upfront, we either would have stayed for a full dinner or never sat down. Instead, they lured us in with false information. Classic bait and switch. We'll be disputing the charge with Amex and reporting this place everywhere we can. Avoid at all costs. You'll be overcharged, disrespected, and left with a very expensive lesson.

I love Traveling in Europe and especially enjoy staying at a preferred Marriott property. We typically stay in high end hotels as we like to stay in accommodations equivalent to our personal home. We just stayed at the Belmond in Mallorca, which was amazing. This hotel I would not recommend as my room is extremely small! We cannot even open the bathroom shower door unless the bathroom door is closed. I thought that my Bonvoy status (Titanium Elite for life) would help me get an upgrade or at-least a decent size room. Unfortunately the front desk would not accommodate us and said sorry we can't help you. This is unacceptable and not typical of other high end Marriott properties. We are very disappointed and considering leaving early.

We've been coming here 5 times already ad I'm sure we'll keep on coming back. It's one of the most peach, calm and luxurious hotels in Sardinia. Have to mention, that it's seasonal and usually closed after September 25. The hotel is designed by the architect Jacques Couelle to resemble an old fishing village. There are a lot of terraces, halls, towers and irregular roofs that blend beautifully with the natural landscape. Situated close to Porto Cervo, but some driving distance. There aren't much places to walk around, better relax and enjoy everything they offer on the property. You can hire a boat or yacht right there and they will bring it to you to their own port. The hotel has its own yacht that you can chart for the whole day. You can reserve it with concierges that are on duty 24 hours a day by the way. There is a private beach, you can walk there - it's about 1 km through a nice path, or they have boats departing every 30 minutes back and forth and that's just 5 minutes ride. Sunbeds, towels - it's all included of course. The sea - it's just fantastic. You can swim there forever, water is turquoise and very clear. It's a gorgeous bay. One of the most beautiful in the world. No wonder Princess Diana used to go there and other celebrities. There is a large swimming pool for those who don't want to go to the sea and prefer to relax at the pool. The rooms are spacious and almost all with a great view. Pretty large bathroom with both - shower and bathtub. All amenities are by Aqua di Parma. Complimentary water. Full minibar. Turn down service. Breakfast is included, outside at the restaurant close to the pool, and the buffet selection is ideal, very exquisite: different cheeses, meat cuts, smoked salmon, pancakes, pastries, eggs of all desired preparations, all that you can think of, I guess. Even local Sparkling (not Champagne, but not bad either). Lunch is served at that restaurant too. Dinner in the main restaurant inside. Sometimes they have promotion: you can pay some extra and have dinner included or there is an option to get both - dinner and lunch and not only on this property, but at any 3 other their sister properties in the area. The food is delicious, fresh lobsters, oysters, turbot, steaks and all Italian delights. There are two gyms. One is inside on the lower level of the hotel. The second one is outside, close to the water. Pretty good equipped both and there is even a personal trainer if you want to take a private. You can get a ride on water ski or a wake board there. The rental place is right on the property. The prices are a little bit steep though, higher than at Cote d'Azur, but don't forget where you are, Costa Smeralda is not a cheap resort. Different boutiques, jewelry stores with security on duty inside the hotel. SPA and Beauty Salon. Bar. Live piano music in the bar area every evening. Valet parking. Perhaps they may be fully booked during high season and in summer, but in May or September it's very peaceful and quiet. Though last year they changed their policy and reduced booking price quite a lot, which rose the coming of mid-level class from some counties and I can't say that we were happy about that. Better they haven't done so and kept the high range luxurious tourist attraction. By the way, the funny movie "Les bronzes 3" was filmed there on the property and the hotel is greatly shown there if you're interested. Great place for couples of all ages, romantic escape, families and friends.

Hands down one of the best resorts ever. Expensive but Sardinia is an expensive island.