Hotel CalaCuncheddi

I stayed at the hotel for my partner’s birthday. They surprised us with a room upgrade and a little welcome gift in the room, which was a lovely touch. The weather wasn’t exactly the best, but we still enjoyed the private beach and the pool. Renting a car really helped us explore some other beaches recommended by the front desk. If I had to point out one thing to improve, it would be the lighting in the parking areas. Also, a big thank you to the restaurant and bar staff, always smiling and super friendly. We’ll definitely come back!

This is one of those hotels that tries to be 5-stars but keeps missing the target. For over €400 a night, we expected better service and a higher attention to details. For examples bathroom that work properly (bidet wasn’t working, shower wasn’t draining), plenty of parking as they said there would be), no attitude from some front desk staff members, quality of the beach towels (and not signing them out?!?), etc. I would suggest that management spends some time in true high-end resorts and then be realistic about trying to achieve that for themselves. It’s okay if you don’t want to be 5-star, just don’t pretend that you are. Also something to watch out for…|PROS|- nicely designed rooms, clean, spacious|- large pool and proximity to hotel beach|- great complementary breakfast buffet|CONS|- pool is ice-cold and not heated|- no control over room AC|- overpriced restaurants|- and everything mentioned above||For hotel management, here are some specific examples of what you can do now that you know better.||1) If the main parking is full and you tell an elderly customer to park in the overflow lot down the hill, don’t expect them to pay €15 to get the car for them in the following day. Either absorb the consequence of overbooking and offer the complementary valet, organize yourselves better with assigned parking spots based on room location, or charge for parking so that you don’t have a supply/demand issue.||2) Don’t be cheap by having guests sign out sub-par beach towels that are the older ripped ones from bathrooms. Especially since on some days you sign them out and on other days you don’t. Also, if you are not getting guests to sign them back in at the end of the day and we just throw in a large bin - what’s the point? Instead, you should have better-quality, beach-sized towels, in each room. You can even have them in a nice “v-retreats” beach bag that guests can purchase upon departure if they wish. You’d look a bit more sophisticated/less cheap and optimize pool attend responsibility.||3) When a guest tells you there’s an issue with plumbing/washroom, put yourself in their shoes and try to resolve the matter quickly rather than waiting for the 3rd complaint to do something about it. Offer a solution that helps address their concerns during their stay. If the shower tiles are not properly installed (and others have reported this), own up to it. It’s okay, and even respected, to say “we are aware of the issue but we haven’t had a chance to repair it yet this season”. Offer a solution instead of making the guests deal with the problem on their own.||I hope this review will better inform guests and also provide the hotel with opportunities for improvement.

We had a wonderful stay at this beautiful hotel right by the sea. The entire property is exceptionally well maintained, offering a peaceful and relaxing atmosphere. The on-site restaurant is excellent, with delicious food and a stunning view, making every meal a real pleasure. The service throughout our stay was outstanding. We would especially like to mention Roberto, our waiter, who took excellent care of us and made us feel truly welcome. This hotel is a perfect choice for anyone looking for comfort, great service, and a breathtaking seaside location.

Had a wonderful stay. Rooms clean and beds comfortable. Lovely pool and Beach. Breakfast and lunch options very nice. Would say you probably want a car if you stay here as you are somewhat remote and away from it all.

Good stay at CalaCuncheddi. Half board was worth purchasing upfront, otherwise meal options would be very limited. Breakfast choices were good, and the beach was excellent. 5% tip on the room was unexpected, and an expensive surprise on check-out.

CalaCuncheddi is a beautiful hotel whose staff make you feel like part of the family in a (luxurious)home from home. The location is stunning and the attention to detail and care shown by all the staff, who are both highly professional and constantly cheerful are second to none. I do wish to be honest in that I find the prices rather steep and I don’t think the management should try to make it into a five star snobbish hotel with five star prices. CalaCuncheddi is better than that! It is admittedly in an isolated position so a car is useful unless you are really happy to stay on the beach or by the lovely pool, but this is made clear on the website. It is a peaceful paradise and everyone can find their own spot on the beach or the pool- it never feels crowded. I am happy to take half board but those who wish to eat out must understand they will need a car as taxis are very expensive. The spa service is excellent ( very good facials and massages).I didn’t use the spa area itselr The well-designed rooms are looked after beautifully by housekeeping and the maintenance team and the sea views from the front are stunning. The beach sun beds are very comfortable and the beach team led by Roberto are all delightful, very hard working and patient. One can do wonderful boat trips to the islands or see dolphins thanks to them too. Marino and all the reception staff are helpful and many multilingual. The bar staff do their utmost to provide a good service at lunchtime and they provide attentive service and nibbles with cocktails in the evenings. I am a repeat guest and I do miss the days of having a sunset drink on the beautiful first floor terrace after getting dressed for dinner. This year the pool bar seems to be being used for evening drinks rather than closing at 7 and switching to the elegant terrace bar where the sunset views are much better. In my opinion that is a great pity but I did see people enjoying a sunset drink by the pool. The breakfast buffet is varied and of good quality and I appreciate the choice of Sardinian specialities ( zero km yoghurts, jams and honey, ricotta, pastries etc). The excellent Sardinian chef and pastry chef produce a wonderful menu in the evening with beautifully presented, imaginative and tasty dishes with just the right sized portions and a Sardinian touch. I would personally like a few more vegetables but they tend to be part of the dish rather than served separately. The dining room staff at breakfast and dinner are outstanding - under the guidance of Sergio the maître and his deputy Alessandro they run a really efficient and cheerful service, coping with a large number of covers with skill and a smile. Rita’s cappuccinos are legendary. The great strength of the staff is that they are all Sardinian or have strong links with Sardinia and they are therefore without exception genuine, natural, respectful and smiling. They make you feel like part of a big family, which is what CalaCuncheddi is- a family- not just a hotel. Finally, my small dog was also treated as part of the family and the staff couldn’t do enough for us both. Please don’t change, please keep the Sardinian character of this little corner of paradise and please don’t price yourself out of reach of the people who love and appreciate it. Everyone I met during my stay in September loved it, as do I.

The front desk staff was wonderful as are the grounds, rooms, and views. The rest is not worth it at all. the rooms are quite expensive and we paid for breakfast included which we did not eat most days. They were very rude whenever we arrived. Did not bring correct orders, and there was no unique italian food ? the restaurant was good but overpriced. the lobby and live music are very nice but the pool is quite cold so not as swimmable. the ocean/beach access is a hit but not comparable to the other beaches on the island so likely you will drive to those anyways. Lastly, they said they would purchase a life jacket for our daughter (2.5 yrs old) to use during our stay since they did not have one, then at check out they made us pay 35 euros. They didn't initially tell us about this. When we paid over 800 euros PER night for a suite, for 5 nights, this felt absolutely absurd. At check out, they also charged us incorrectly for our massages and I saw that so they fixed the charge but felt a bit like a scam.

We spent a wonderful week at Hotel CalaCuncheddi. Everything was perfect, from the comfortable and quiet rooms, superb food and very friendly staff. The hotel is directly located at the seaside with a private beach (very clean!). If you prefer, they have a beautiful pool with an awesome sea view too. It's not your typical family hotel but our toddler thoroughly enjoyed her first beach holidays here. Including the yummy children's menu. We hope to come back soon.