chebi777
Google
Greediness of the owner of hotel in order to get max financial benefits from quests. ||First, we booked the room with a mountain view as per booking.com. But we received for the first night like a jail cell small room (maybe 8 m2 instead of 18 m2 advertised on booking) facing the street. On the 2nd day they changed the room for better option. ||Secondly, in the booking.com it was mentioned, that Capriccioli hotel has private beach. What came to our mind - very good, we will enjoy this beach, as it is private, and should be a part of the service you get staying in that hotel. But no - the day after we booked, we received an informational email from hotel, that the beach service is 80,- Eur/ day. So why to trick the quests mentioning it is private then? And the price for that same beach is even less, if you go and book directly at that beach. ||Breakfast was vey poor - it was basically nothing to eat. No choice at the buffet, it is a shame really, that when you spend around 440,- Eur/night, you do not get basically anything. All you here - "you have to pay". But I just wanted a reasonable choice to have at least proper food for breakfast buffet. ||And last point which made me write this review - attitude we received. One day I got too much son, and remembered that they used to put in the bathroom body lotions (small samples). It was not there, and we asked for replacement. What we were told in return - that body lotions are supposed to be provided only for higher category rooms and the ones we had before in the room - they were given by mistake. Can you imagine? It costs cents! ||So, I would never advise anyone, who is into more service than only good location, to stay in that hotel. I fell I was treated like a cash machine (for no service provided). I do not think the price we paid reflects the value of service that we got. Shame on that lady owner for this attitude and her greediness, that is all I could say.