Hotel Carlos I Benidorm

On entrance to the hotel, it feels i.pressive enough. Until you quickly smell the pungent aroma filling the place. It duty if it'd sewage pipes as ither had ve suggested, ut it is a fowl smell . It drifts throughout the building. Ans is constantly there. ||There are no tea and coffee facilities in thr room and rhe mi I var is empty. The safe is only usable at a cost. The rooms are pretty standard and offer no more than a Uk travelodge motel.||We did not include meals so I c|cant comment on the food ||There appeared to be Spanish entertainment/singer on each night. We o ny stayed for 2 nights and only caught a small amount on leaving and coming back to the hotel. It appeared popular. ||The staff were helpful and friendly. They all spoke enough English to engage and assist.. ||After our initial booking with the travel.compant, we upgraded from a 3 start to a 4 star for a better experience but also for a pool. Our travel agent said there were 2 outdoor pools and 1 indoor. I expected the out door pools may be closed if weather not suitable in December- However, all pools , including indoor pool, were closed. However thr downstairs outdoor pool was uncovered and had the jets running every day. ||The hotel is conveniently located for shops , beach, etc and is not too far from the nightlife. ||Overall it was an average stay| I have definitely had better facilities in 3 star hotels and do feel that I upgraded from a 3☆ and paid the extra for no transom at all. The pungent smell is definitely off putting..||Definitely feels Iike it should be 3☆, and probably not even the best 3☆ available

Spent 6 nights here and enjoyed every single minute. We had read some negative reviews but honestly can’t believe people were writing about the same hotel. Yes, it’s very Spanish but the people were so lovely and friendly. The staff were superb and we had a lovely room overlooking the park. Room 426 was perfect. Sun all day!! The room was cleaned every day- had English tv channels and was lovely and quiet. The bar/ entertainment area is nice and bar staff fantastic. The food is good quality with ample choices every day. Restaurant staff were very helpful. The pool is quite small and probably more of a social area rather than for swimming. We loved the roof top terrace- very relaxing and with another small pool.|The hotel is in a quiet area away from the main town but literally a 6/7 minute walk to the Poniente promenade and beach which is lovely and stylish with lots of nice cafés and restaurants. And 5 minutes walk takes you to the beautiful Old Town. There are several bus stops nearby which will take you in any direction for €1.60 and taxis are inexpensive.|We would definitely return.

When I read the reviews I was slightly worried but it’s a lovely hotel, everyone is very friendly, roof top pool is a wonderful place to relax and has a bar too. Would happily stay again

Lovely hotel, rooms nice and staff very friendly and helpful. We came as a group of females and really enjoyed our weekend and we treated the hotel well and with respect...only downfall was the other visitors were all Spanish and made us feel uncomfortable and unwelcome even tho we were friendly, respectful and quiet, also quality of food could have been better. All in all tho a brilliant weekend with lovely hotel staff.

First of all I wanna say the hotel is a good hotel its clean rooms are a good size but the beds are not the most comfortable and by the end of the week my back new I had slept on a hard surface for a week. Also it’s 2 single beds pushed together that literally part with very little persuasion. The food (we only had breakfast) is ok plenty of choice from fresh fruit yoghurts freshly cooked eggs. Prices at the bar are very reasonable compared to some hotels and the bar staff are very good. |Downside to this hotel are it’s a very Spanish oriented clientele which is fine if you like older people sat on the same table as each other shouting at one another or having there phone playing music full blast while shouting to there friend across the table. Whether this is a Spanish thing I don’t know but when we fancied a quiet beer by the bar on the terrace you literally can’t hear yourself think. If you want a quiet relaxing hotel I probably wouldn’t recommend this place to you. As for the beach yea it’s a 5 minute walk to a lovely beach front old town probably 20 mins walk up and down hill. New town probably 25-30 mins walk. Taxi are really cheap and reception will book one for you. Check in was very quick and no problems what so ever. Rooms are fine like I said above we have a fridge that works. The air con sometimes gets a bit smelly so we turn that off. Showers are great bathrooms very spacious. Would I stay here again probably not it’s not really the hotels fault it’s just more geared to elderly Spanish people who are hard of hearing!! We are very laid back type of people and takes a bit to annoy us but the shouting and chair dragging gets a bit tired some after a while! Rooftop pool is more like a jacuzzi very shallow pool on ground floor is good size few beds only 1 working parasol tho in the hotel.|Overall good hotel but bit far from where we wanna be and more like a Spanish nursing home on occasions.

Cleanliness of hotel is 10/10, we stayed mid Sept and the pool was quite quiet with plenty of beds around it free. The hotel is good distance walk from the new town and strip but taxis are really reasonably priced however your within walking distance to loads of shops, restaurants and bars. Would recommend this hotel however was not too fussed on the food during buffet.

Hola |It’s advertised as a four star but should be two stars. ||Staff - not very friendly. |Food - below average. The prepared salads were not good and the chicken too hard to eat. |Room (single room) - not good view. Small terrace facing ugly buildings. |Breakfast- below average. The orange juice was undrinkable. Coffee ok |Pool - they have two swimming pools and not very good. Both too small and not in a nice location||Last - I will prefer to pay a bit more and yo staying in a more enjoyable hotel.||Overall experience: 5/10|Thanks |Christian

We stayed here for 4 nights, the rooms were poorly cleaned as we had to be moved to another room, I've blonde hair, and there was black hair over the floor and in the shower and there was stuff skit up the skirting board and wall. Our window was broken and wouldn't lock. Our balcony door was broken on our 3rd night we where able to lock it up until then it looked like someone had booted it from outside as you can climb easily from one side to the other and when requested for someone to come fix it, no one was sent so my husband took pictures and went do to reception and he was told they would have no one until morning to looked at it which wasn't acceptable we hadn't had our dinner and didn't feel comfortable leaving our room with the door broken, so we were giving a new room. The hotel also doesn't cater for English people for the time of year. Food was all Spanish. Our walls were paper thin, people in the room beside may aswell of been in our bed when being intimate as their bed was bouncing off our wall making our bed move to their motion at 3am. We did enjoyed our holiday benidorm is a very nice place and we would go again, but I wouldn't say this hotel is 4*