Hotel Carlton Lyon - MGallery Collection

We had a very lovely stay at the Carleton. It is a hotel that combines charm and modern efficiency. Our room was large with a very comfortable bed and a great shower. The staff at reception and in the breakfast room were very pleasant and efficient. Breakfast offered many delicious choices and the bar was perfect for a before-dinner cocktail. The hotel is close to shops and a short walk to the old town. We would definitely stay there again and recommend it to friends.

This place is really great value for money. It is a charming art Deco hotel, in an unbeatable location. ||The staff are all really helpful, the rooms are generous and comfortable, And everything you want to do is right on your doorstep. ||Be aware it's not as soundproofed as maybe some hotels. So if this is an issue I would request a room off the street, but the balconies are great when you want to just chill out and get some sun in the room. ||As a vegan the breakfast was not worth the money, As there isn't too many options and it's quite expensive for what it is so I would skip that in future.||I would definitely stay at the Carlton again!

Excellent service and we really enjoyed the spa. The room lacked a coffee machine and the TV could not stream Amazon Prime (its casting software seems outdated). Breakfast was great and everything was sound proof. I wish the area in the bar was open all throughout the day. Would definitely come back again.

Really satisfied with the hotel, stayed for 3 nights in this stylish and cosy room with plenty amenities, staffs are polite, friendly, professional and extremely helpful which the valet helped us with bring our luggage all the way even to the racket. Bar staff explained different choices of beverage to me thoroughly. Location is also impeccable. Sitting right in the centre of the Peninsula allows us to return to the room and change wear between itineraries. All in all very impressed and appeased.

An enjoyable stay in Lyon with my sweetheart Michelle. The hotel is centrally located and convenient for many tourist sites and also the tram/metro. There are numerous bars and restaurants within easy walking distance. Our room was comfortable and well appointed. The staff were polite, friendly and helpful. Overall a very nice hotel.

Stayed here for a few nights and honestly, it was a great experience. The location is perfect—right in the heart of Lyon, close to everything you’d want to explore. The building itself has that classic charm, and the interior blends historic elegance with modern comfort. Staff were super welcoming and helpful without being overbearing. Room was clean, quiet, and cozy with a comfy bed and nice touches like plush robes and quality toiletries. Breakfast was a little pricey, but the spread was worth it—fresh pastries, eggs, fruits, all the good stuff. Only downside? The gym is pretty tiny, and parking nearby can be a bit of a hassle if you’re driving. Overall, definitely recommend if you want a stylish, central place to stay in Lyon that still feels personal and warm.

I had a wonderful stay at the Hotel Carlton Lyon! Everyone was incredibly pleasant, they even spoke french with me despite my french level being fairly bad. The bed was comfortable, the size of the room was bigger than expected and I had everything I needed for my stay. The lounge serves excellent cocktails and is very well decorated. I don't know Lyon well but I thought the location was excellent for getting around to everywhere I went. I would definitely consider staying again if I come back to Lyon

We thoroughly enjoyed our 4 night stay at the Carlton. ||Rooms are amazingly quiet and very thoughtfully laid out and comfortable. Great bedding. ||Service is professional. Breakfast is sumptuous. Wi-Fi works well but often needs to be logged in. A minor annoyance.||Hotel Carlton is very well located in Lyon and a perfect place to enjoy its sights.

I absolutely adored everything about the M Gallery Carlton hotel. I loved it so much, it will now be my go-to hotel whenever I visit Lyon! The location is fantastic, in a safe and bustling area with lots of shops, bars, and restaurants within quick and easy walking distance. Public transportation, live theater, and other local attractions are within a 5 to 15 minute walk from the hotel. With just 80 rooms, the hotel feel very intimate although it's part of the Accor chain. The front desk staff were friendly and welcoming, which can be hit or miss in France. I truly felt like they were happy to have me as a guest. The rooms, while on the small side, felt very luxurious and was modern and looked brand new. I loved the artsy vibe and the dark red and black color scheme felt oh so French. It quickly became my very favorite hotel room of the many I stayed in during a 3 week jaunt through the country. I especially loved the free wifi and high quality bed linens, and little touches like lighted vanity mirrors and plush robes made me feel spoiled! My room even had a mini wrought iron balcony that was the perfect setting for sipping wine in the evening. I hate to share the secret of this hotel, but it is a fantastic property! Stay here if you are in Lyon, you won't be disappointed!

AMAZING STAY! Everything was perfect! The location is excellent and it is about 12 minute walk to the old city. Stayed in this hotel for three nights. Our room was big enough and had a balcony with a great view. Breakfast was very good. The staff was very helpful and friendly.

We decided to make a stop in the French city Lyon. We figured it would be something new and different and since it was on the way to Paris, why not? When I searched for a place to stay, the Hotel Carlton came up as the #1 hotel in Lyon on Tripadvisor. The reviews here are all in French...lol! We had just come from staying in a tiny closet in Marseille, so when I booked here, I asked for a quiet room away from the elevators. We were pretty happy when we entered our large "cozy" twin room. The bathroom was huge! My only complaint was that there wasn't enough counter space. Great closet with an easy accessible safe, large comfy twins, and excellent AC. Great flat screen t.v. The double windows, which blocked out practically all the sound, opened to a small balcony. The room was so comfortable, I could've stayed in it all day! The wifi is free, but a little slow, so I opted to pay for the upgrade. It wasn't that much. A buffet breakfast was included. In a cozy dining area, it included yogurts, fresh fruit, cheeses and meats, assorted pastries, crepes, three hot dishes, and eggs made to order. Oh, and delicious coffee. The staff was very friendly and always had smiles on their faces. All of the staff are friendly and at the front desk, very helpful. Didn't check out the bar, so I couldn't comment. There's also a day spa available, but didn't check it out either, perhaps next time. I would definitely stay here again! It is affordable luxury and you can't beat the location.

This is a 4 star hotel but as my husband puts it, our experience was more than 5 stars! It took a little bit of navigating in the car to get to the entrance of the hotel. They offer valet parking for I think 25 euros a night but it is really convenient. You can call for your car before you go out and they'll bring it to the front. We got there and the valet helped us with our bags while we check in. The check in process was good and the front desk agent was very friendly and pleasant. They have the old school elevator and we loved that. Our room overlooks the square. The view was great but they had double windows so it wasn't noisy at all. The room and bathroom were very nice and the bed was so comfortable. Wifi is included. They also offer turn down service every evening. The exterior of the hotel is very beautiful and the location is great. Located in the 2nd arrondissement, it's central to all the places we wanted to visit. It's a short walk from the main shopping area, Vieux Lyon, Les Halles de Lyon etc. We didn't use the bike share service this time but if you are planning to use the Velo V bike share service there are stations near the hotel. Check out was such a breeze for us. The porter appeared within a few minutes of us calling. We went out for coffee before departing and when we came back the bags were packed in our car and they even put bottle water in the car for us. We had a really great stay and I would really recommend the hotel to anyone visiting Lyon.

Not such a great hotel, but it's location was perfect and could provide reservations at the most sought after restaurants because of its address/name/reputation. The air conditioner was as effective as a box fan on low. Room service selection for dinner and snacks was limited and did not carry the full selection as if you went next door to the restaurant that was providing the food. Plus the food was average. I don't know if you did go to the restaurant if the food would be average. The breakfast had a wide variety of French and English style items. I would recommend breakfast there if you are an early riser and don't want to wait until 11 or 12 to eat at a restaurant. When we were there it was about 25€ per person. Taxi station is right down the street where the rapid transit station and carousel are located. There is also an ATM right across the street. You are very close to the Place Bellecour where you can also pick up taxies, the hop on hop off bus, ATM, and a very clean public bathroom. The room provides Nescafé instant coffee, black tea, and earl gray with various sugar packets and liquid cream. I did have the hot water kettle leak all over the cabinet it was stuck in. The toilets are square and may take some getting use to. There is a bar lounge in the hotel. There is a wheel chair lift if you can not use stairs to get to the elevator. The elevator takes a while to get where it's going and can sometimes get stuck if the last rider did not close the secondary doors all the way. Free wifi with an ok speed. We reserved the smallest room type with a king bed. The bed and bedding were very comfortable, but the room did get hot. The bedroom area was small and just enough room if you decided to dine in your room. The bathroom was a good size with no bathtub. The shower floor is a bit slippery. The tv had audio language selection for some channels/programs.

We had a fantastic stay here on a Friday night in the summer. The front desk was very welcoming (in English, my native language) and helped me with the bags and parking arrangements for the car. We had reserved and paid for in advance via Expedia.com the junior suite for $395 including all taxes and it was worth every penny. We had a top floor, rounded corner room (Room 422) which had fantastic views of the pedestrian walk area, carousel, and fountain below, and the Basilica on the hill above Old Town. The entranceway also included a door for the toilet, then another door separating it from the room proper. Once inside that door you had three floor-to-ceiling window doors that opened up on to the small but wrap-around balcony, offering small views of the Rhone River on both sides, as well as the views listed above. We loved the fresh air and made a few cocktails as we watched the sun set over the basilica and the tv tower. We asked the desk to make us a dinner reservation and they sent us to the old town, but not the block with all the restaurants where the tourists go, but one block beyond. We loved the restaurant they chose for us. After dinner we strolled to old cobblestone streets of Old Town and snapped photos and soaked up the lively atmosphere of people hanging on the streets and in outdoor cafes on a warm summer nights. As we made our way back across one of the bridges across the Sogne River, we walked down by the water where a lot of young people were hanging out, enjoying the slight breeze. We even saw two swans. The location of this hotel is excellent, right between the two rivers (Rhone and Sogne). It was about a 10 minute walk to the pedestrian bridge taking you over to Old Town, which should not be missed. Both sides of town have picturesque buildings. The service was excellent. Always helpful and with a smile. Keeping our bags and car there for several hours after we checked out was not a problem. Valet parking was 25 euros.