Hotel Carmel

We stayed at hotel Carmel for two nights. Our room was on the top floor. There was a smell throughout the hotel but it wasn’t unbearable. Our room was clean and good for what we needed it for! We didn’t notice the smell in our room. There was no fridge in our room, but they easily brought one up for us. The location was fantastic. A 5 minute walk to the pier and easily accessible by car! Many stores for clothing, restaurants, etc located nearby. We did not use the valet service — we parked in the parking garage right next to it but be mindful parking over night as their maxim daily rate is $20… we ended up paying $40 per night because of this (leaving it in the garage over night and into the morning). So I’m sure there are better parking options around! It definitely is a dated hotel but a perfect location! We would recommend it to anyone who’s looking for a cheap, short stay with no frills!

This hotel is spectacular! The staff was absolutely wonderful, and all of house keeping needs a raise for sure! We would leave our room for like 20 mins in the morning and our bed was made and bathroom had fresh towels, they were fantastic. The location is so great. In the perfect spot, great distance to the promenade, the Pier, the mall, so many wonderful restaurants, and more. We parked our car and didn't move it once all weekend. I would say, definitely ask for a room AWAY from the alley, unless you're okay with getting up early. There is a lot of noise in the alley at all hours of the day and night.

I stayed for two nights in June 2025 and was so pleasantly surprised by this hotel. The 2-star category doesn't do it justice. It is at least a 3-star hotel. The room was a bit small but comfortable and very clean. Service was impeccable, from the lady at the valet parking to the front desk and the service employees. And the price a great value, unbeatable location, one block from the boardwalk, close to restaurants and cafes and two blocks from a Target. We didn't need to drive that much. I highly recommend it and will come back if I visit again the LA/Santa Monica area. Totally worth it!

Hotel Carmel is in a great location, and the staff were friendly and helpful. We enjoyed our short stay; however, I don’t feel it meets the standard of a 3-star hotel and found it to be overpriced. The property is quite run-down and outdated, with an odd smell throughout, making it feel closer to a 2-star experience. It’s not a terrible place to stay, but the pricing should more accurately reflect the condition and overall offering of the hotel.

Great location in downtown Santa Monica, at a walking distance from E metro train station and nearby bus stops for those who rely on public transportation. No frills hotel, neat and tidy rooms. Worth the money. Very near to SM Pier. Staff at the reception was very welcoming but the room was cleaned only once during 3 nights stay (hence a star less). Tea and water supplies were stocked throughout the stay.

We chose this hotel on family members advise and we were not disappointed. This is truly a beautiful original hotel with very very close proximity to the beach, restaurants and shopping. |We were riding a motor bike and the lovely concierge lady walked and guided us across the road into a secure carpark which was very very reasonably priced. Our room was comfortable and had been renovated. The bathroom was yet to be upgraded but there was nothing wrong with it other than being a little tired. The room was quiet and the bed was very comfortable. The room service team were happy to give us extra water and coffee throughout our 5 day stay.|All of the staff members were extremely friendly and helpful with nothing being too much trouble. We would definitely stay here again.

I hate to leave a bad review, but I feel like I need to warn my fellow travelers: spend your money elsewhere! This hotel is incredibly dated, feels unclean, and just about everywhere smells strange. The walls are also incredibly thin, so I was awoken at 4 AM for an hour to the loud sounds of the people in the room above packing up to catch an early flight. They also tack on a lot of hidden fees at check in, when the only amenities are two small water bottles and a coffee maker - there is not even a mini fridge. If you still choose to stay here, do not do the on-site valet; it is a rip off when there is cheaper parking nearby! I will give them one thing: if you’re looking to hit the beach, the location cannot be beat.

One of the most cleanest hotels I have ever stayed in.|The front reception were kind and courteous on all interactions. Nothing was a bother to them, information was provided in a kind, courteous fashion. |One downfall would be no dining on site, however, 15% off the cafe next door! |Excellent central site.