Hotel Casa De las Flores

Pros: The hotel was in a great location. It was a 10 minute walk to downtown and surrounded by various restaurants, near pharmacies, convenience stores, and banks. It is located next to a restaurant(?) that plays loud music at night, but I didn't hear it much in my bed. It was also a 10-15 minute walk to Xcaret pick-up/drop-off sites. The room was big, clean, and the bed was comfortable. The staff were helpful as I was able to warm up my food in their common area's microwave and they assisted me with booking a taxi. They also have a drinking water cooler where you can fill up your reusable water bottles for drinking and brushing your teeth. The hotel grounds, pool, and room were clean and it was nice setup. It gave a nice homey feel. I recommend staying here. Cons: I wish there were water bottles by the room sink for brushing teeth and a clear indication whether the tap water was safe for that or not. The towels used for the swan decoration were the same towels to be used for drying - I would have preferred different towels for that purpose. The safe in the room was inoperable and I did not find a blow dryer for use. There was also a sitting area in front of my room that other guests used to sit and talk on the phone early in the morning - they were very loud and disruptive. However, I do not know how the hotel could have prevented this other than maybe having a sitting area by every room or only in a general area. Nonetheless, I cannot really blame the hotel for this individual's inconsiderate actions. These were minor cons and did not truly affect my stay.

Great location and service! It was super cute and the hotel manager was very helpful. The hotel itself has beautiful light and a pool and the rooms are spacious yet a bit dark. Would recommend and stay there again :)

Great location, nice staff and clean facilities. Good value for money. We stayed in room number 8 and it wasn’t noisy at all.

Excellent value for money hotel with great staff! Location is really convenient and there are some nice restaurants in the area. Staff are incredibly polite and helpful. The hotel looks very pretty as well with the Frida mural in front of the pool. Pool was very clean and open until very late

Loved our honey moon stay in playa at casa de las Flores! Everything was perfect! The room was spacious had a nice small bathroom and closet space with a fridge, safe, and air conditioner. What I liked was that they did not charge wlctric usage extra like some hotels. You could crank the AC all day! The pictures of this hotel do not do it justice. It is a super cute colonial house with a giant tree in the middle. So beautiful! There was some constructions going on really close when we stayed, but because of the thick concrete walls it was fine. We got the standard king room. The AC was a great way to get out of the heat. The mattress was firm. Some may like that. I did not. There was low water pressure, but everywhere I have stayed in playa has this issue. I only took cold showers bc of the heat, so the shower was fine. Overall, the charm of this hotel is great and I would def recommend!

Beautiful hotel located close to the beach in Playa del Carmen. Far enough away from the really touristy area to feel homey and comfortable. The pool is beautiful and the room was really clean. All the staff were really kind, and they have two cats lounging around! Would definitely recommend this place :)

This is a wonderful colonial hotel and so colorful! Everyone is extremely nice and helpful. The place is very clean. The pool is beautiful with a waterfall. The landscaping is gorgeous and gives the hotel a tropical feel. It's convenient to everything and very walkable which we loved. Restaurants, the market, food vendors, 5+ mile pedestrian pathway, beaches , and even Mayan ruins-- all are within walking distance! We spent five days here and would definitely come back! ❤️

Stayed here at the start and end of a group tour. The rooms were lovely and the beds very firm. The staff are exceptional, so friendly and helpful! Nothing seemed to be too much trouble.|Not as quiet as I had hoped it would be as there are a number of bars in the area, so bring your earplugs! Lovely courtyard area and pool to relax.

We had a great stay here at Casa de las Flores! It's a couple blocks from the beach, right next door to delicious and cheap local restaurants and the employees are so cheerful and accommodating! The beds in our original room were a little hard so we asked if anything else was available and David took us around to several rooms to make sure we were comfortable! The staff also has great restaurant recommendations! It is such a beautiful place with good sized rooms! We were very happy with our stay!

Nice vibe when walking up to your room. Went in mid week and felt as if we were the only ones staying there. Private and beautiful colored walls giving hat authentic Mexican touch. Heat was unbearable when we were there but we had ac and managed to survive. Nice place for a quick stay in Playa del carmen. Supposedly by the beach but didn't make it. Also a nice area with some small humble little restaurants around walking distance.