Rose B.
Yelp
We stayed here based on some reviews on hotels.com saying it was near St Mark's square and not too expensive. We had booked a regular room at first, but realized later that it shared a bathroom and wanted to switch a day later. At that point, the front desk said the only room still available was the supreme deluxe (most expensive) room, and we had paid a nonrefundable deposit already...so unless we wanted to lose it, we could either stay in our room or upgrade. We chose to upgrade, making this the most expensive place we stayed on our whole Europe tour.
When we arrived, they demanded the extra cost of the room in cash because their credit card machine was "broken" (it stayed that way for our whole visit). The man in charge of the hotel was extremely patronizing and unhelpful in his attitude, leading us to ask as few questions as possible. This was NOT our experience with other hotels in Italy, where the front desk always had a smile and went out of their way to recommend local attractions.
The room did have a nice view of one canal, but the windows faced a busy pedestrian walkway and people could see right into our room out of 2 of 3 windows. It was a 5-7 min walk from St Marks square, which was the one excellent thing about this hotel. The bathroom was miniscule and not well appointed with minimal toiletries. The daily breakfast was decent, but service was slow. We would wait a very long time to get refills of coffee, and often left early because the breakfast room was so small and crowded with guests knee-to-knee at adjacent tables.
Go here if you don't mind sharing a bathroom (the separate one is tiny and way overpriced), don't mind strangers right outside your window, but want to be close to the action.
