Hotel Casa Zapallar

Great place! But there is a sewage smell that comes from the bathroom sink. I assume it happens in the town of Zapallar and there is no problem with the Hotel. But if you are sensitive to smells, it will bother you! I had a hard time feeling comfortable because it smelled like something was decomposing. Otherwise, the place was great!

The hotel is so peaceful and the twin room we stayed in was so big and spacious. The terrace/pool area is lovely to sit out at night time and watch the stars too. The staff were so helpful and went above and beyond in posting me clothes that I had left behind to my address in Santiago. I would recommend it to everyone.

This was our third visit in the last 12 months, and everything was a good as ever. We enjoy boutique type hotels with their excellent personal attention, comfortable rooms, and peace and quiet. We stayed for 3 nights and ate dinner each night. The menu is simply but tasty and well prepared. The breakfast buffet , I think , will satisfy all tastes, and the fact they have a good coffee machine makes a big difference. We cant handle that awful Nescafe instant stuff which is so popular with Chileans. I continue to recommend this place if you want to be in Zapallar, in a very good hotel, with excellent attention

We spent three nights here. It was mostly positive but not perfect. First, the good. The staff are lovely, the ambience delightful, the rooms very comfortable. The food was excellent, including dinner and breakfast. The major downside is internal noise - the rooms are not well soundproofed, so you can hear a lot of noise from other rooms and from the reception area. We were woken on two nights out of three by noise from other rooms. The location is good, but be aware that it is the top of the hill. It's a 15 minute walk to the beach, and the climb back up is not trivial. On the first night, they had no chef, and it's not easy to find another restaurant in the town on a Tuesday night in winter. On the second night, we ate at the hotel - there were two choices of starter and main, and three of dessert. The meal was fabulous. On the third night, we wanted to eat at the hotel again, but the menu was exactly the same as the previous night, but with fewer options for dessert. We opted to eat in the village. It seemed odd to have such a small menu but not to vary it from one night to the next. Overall, we liked this place, but given the noise, we might stay elsewhere next time.

Therr is much to like about this place. It's friendly, with good architecture in a lovely town. It is at the top of the hill, so a brisk walk back to the hotel from beach, but the location is great.||But two elements were really unsatisfactory. First, the internal soundproofing is awful. You get a lot of noise from around the hotel, and from other rooms. This place is not relaxing.||Second, two months after leaving, and with no notice, they charged my credit card a large sum. Apparently, this was not charged when we stayed, but it was a real shock. To do this is really unacceptable. The hotel was completely unrepentant, which leaves a very bad taste in the mouth.||There are better options in Zapellar.

Small rooms. We were with 3 people that barely fit in the room. Breakfast was ok. Shower was ok. Hotel is situated in the middle of the village. Pool is not bigger than a small jacuzzi. Very small. New towels every three days. All in all 3 stars.

We stayed for a night while driving through the coast of Chile with my wife. We had a very pleasant stay, which was particularly positive thanks to Christopher, the chef, waiter, all-in-one service officer. He really outdid himself and surprised us with his service and devotion to making everyone feel at home. A big Thank You!

this was our second visit. as before, we found the service impeccable, the staff go out of their way to make your stay a good one. rooms are well decorated, there is a small roof top terrace with a tiny pool, just for cooling off. The breakfasts have a good variety of choices, and there is a good espresso machine available all day , plus fruit, tea and bidcuits. Evening meals are simple but well prepared and the chef will try to accomodate any special requests. This is by far the best hotel in the area, and is about a 5 minute walk to the beautiful clean beach.