Hotel Casablanca

We stayed here beginingbif December for 3 nights. Perfect amount of time to dicover area and try the local restaurants. The Hotel us very quiet and rooms well insulated from noise (room 505). We had a beautiful side ocean view. The room is very modern wiith everything you need. mininbar, tv with sports and international channels, safe, and shower products. The Hotel has a nice pool which is a good size and usually quiet, we had no problem getting a lounge chair at any point. The beach is directly across a promenade walkway (no traffic!) which feels like a beachfront property, and is in a perfect location to rent beach chairs for a day on the beach. The Ocean on this beach is amazing and great for snorkling with lots of tropical fish just metres from the beach. The Hotel boasts 3 restaurants and the food in these is great. We ate at two (yhe internationl where we had Crab kegs and Pulpo, and the Italian where we tried the seafood pizza, and bith were excellent. There are plenty of shops and restaurants around the hotel.|All the staff were kind and helpful.||All in all for us a 5 star rating. and would recommend to anyone wanting a relaxing fun few days on the beach.

The restaurant staff is untrained, disorganized, and extremely slow. Reception staff doesn’t speak English and lied about unauthorized charges on my credit card. They refused to provide management contact information. Rooms lack basic amenities: no coffee maker, no minibar, no iron, no bathrobes. TVs are “smart” but you can’t use Netflix or any streaming services. This hotel feels like it’s run by scammers. Be careful. Two stars at the most.Never coming back.

Special Shoutout to Dayana López & Judy – Exceptional Service My stay was truly elevated thanks to the amazing service from Dayana López, the Service Manager, and Judy at the front desk. Dayana was absolutely lovely—warm, knowledgeable, and incredibly attentive. She carries a natural grace and professionalism that instantly makes every guest feel welcome. Her understanding of the hotel, the area, and every detail made everything so easy and enjoyable. She truly knows how to create a comfortable, memorable experience. Judy, the receptionist, was just as wonderful. Kind, patient, and always ready to assist with a smile, she made check-in and every interaction smooth and pleasant. Her friendly energy set the perfect tone from the moment we arrived. Together, Dayana and Judy made the hotel feel like home. Their hospitality, warmth, and professionalism are a big part of why my stay was exceptional. Hotels need more people like them!

I want to sincerely acknowledge the staff of Casablanca. They were kind and warm to us and that is very much I was looking forward to as we are from the other part of the world - India. I want to specifically acknowledge the Chef Jimmy and also Diana. Both of them went beyond their call of duty and ensured the food of our choice and preference. They both exhibited excellent hospitality. Overall our trip to San Andres had been a memorable experience. Thank you, Casablanca team!

The hotel is located on the boardwalk and the beach. It does get loud with the beach parties and people on boardwalk - lower floors & facing beach. Hotel has great restaurants, rooms are clean, staff was professional and helpful. Found other hotels in the area that were also nice, but not on the beach. The price of the room was a fraction more or equal to other hotels. Although right on the beach, beach chairs and tent/umbrella are rented out by the locals (20,00cop Approx $5USC). Beach/pool towels are provided by hotel. Would stay at Casablanca again

This hotel is wonderful from start to finish. At the reception you receive a champagne welcome, you can relax while they explain the amenities. The have several restaurants with ample menu choices. Thy are right in fron of the beach where you can rent a tent for thevwhole day for a nominal fee. If you want to eat orvdrink something get it at the hotel. Do not buy from beach vendors. Also, you can buy all excursions atbthe hotel lobby. Do not buy ouside.

It was a lovely experience and right next to the beach! We came with friends and had a wonderful time together. It felt centralized to everything we needed.

Great location, beautiful beach beside.|Amazing, clean pool. |Everything so clean and organized. |Beautiful breakfast area. So tasty food.|Stuff very friendly |I will recommend anyone.