edwardg962
Google
The hotel itself is undeniably beautiful — the grounds are stunning, and the food is excellent. Unfortunately, that’s where the 5-star experience ends.||The quality of sleep is shocking. On Saturday, I was woken shortly after 8 a.m. by someone sweeping the courtyard, and again at 7:55 a.m. on Sunday. As my body clock is still on UK time, that’s effectively 7 a.m. and 6:55 a.m. On Saturday, the sweeping was quickly followed by loud hoovering around 8:30 a.m., making it impossible to rest.||I did not expect to be woken so early by staff noise in a so-called luxury hotel. I came here to relax, and sleep is a basic expectation — not a luxury. Once awake, I couldn’t get back to sleep, so two out of my three mornings were completely ruined.||Avoid Room 103. It faces directly onto the courtyard with tables placed right outside the window. Guests can sit literally inches from the glass — it feels like they’re dining in your room. Allowing this, especially early in the morning (8.15am), shows a complete lack of consideration for guest comfort.||It’s clear from other reviews that noise is a recurring issue, yet nothing seems to be done about it. A shame, because the property itself has so much potential — but if you value peace, rest, and proper sleep, look elsewhere.