Hotel Castillo El Collado

We booked this hotel ( mid August) based on the glowing reviews about the place, host, Xavier, and were really looking forward to the warm hospitality everyone raved about. Unfortunately, when we arrived, there was no Xavier to be found. Instead, we were greeted by a woman who felt more like a reluctant gatekeeper than a welcoming host. We rang the bell per the note on the desk, she came out to check us in but with no friendliness or warmth — no smile, no “welcome,” just a flat demeanor. I even tried making small talk about the weather (which was brutally hot at 95°F) to lighten the mood, but it went nowhere. It was a disappointing first impression, especially after a long journey in the heat. Everyone’s dealing with the weather, but a smile, a few kind words, or a bit of helpful guidance would have gone a long way. When I asked for restaurant recommendations, her first response was “We’re closed.” I clarified I was asking for recommendations, not a meal at the hotel, and she eventually said something like it is hard to give recommendation because it depends what people want. I think that was a weird response. I got the message that she didn't want to talk to us. When we checked out, she didn't even say goodbye not a word. Just grabbed a key that we put on a table and walk right back into the back of the building. She didn't even glance at me when I came up from downstairs. We like the location very much. The room was basic with old charm. The AC in our room was not working well. We just slept with no blanket because just the thought of trying to talk to her is daunting. The view is beautiful from the roof top. We just had to navigate the building, finding way up to the roof top on our own because no information or suggestion were given. I feel like we were there just to sleep. Unfortunately, she put us in the very lowest floor, I asked about other room. She said it's fully booked, but I barely see anyone there. The restaurant was closed. Oh well I'm glad we were there only one night, and will never go back there.

The room was good and clean but the breakfast was very poor with old Bread from the day before and the receptionist was very, very rude to us. We got our money back for this breakfast but this lady of the desk stayed rude to us. |And the day after we decided to left this hotel (we had still one day to go in this hotel) and again we had to do with this very rude lady. |Laguardia is a very beautiful Place but this hotel is a No go for us.

You should avoid this place. We were gourmet breakfast. It was minuscule. The rooms are barely adequate.|There is no place to hang wet towels.

The castle dates back 200 years. Javier, the owner is the descendant of the family, therefore, he is royalty. He serves the guest of the hotel with grace, attentiveness, and warm hospitality making you feel like you are royalty instead. The rooms are very unique and comfortable. |The restaurant attached to the Castle is an added bonus, the ambiance, furnishing, luxury cave atmosphere, food, and service was excellent. |The experience was very memorable for our visit to Laguardia. |The location is very good to old town and you have a very nice view.

Refuse to response to any of my messages or phone calls despite having a valid booking. Sent me phishing links with threats asking for my credit card details despite having already paid with booking.com. booking.com told me not to click on the link

Our stay was incredibly lovely. It was an amazing experience to stay in the castle. Mr. Javier was very welcoming, generous and attentive. The rooms were beautiful, spacious and had very comfortable beds. Breakfast was delicious, as was the dinner we had in the restaurant downstairs. Mr. Javier took time to show us to the castle tower where there was an unbelievable overlook of LaGuardia and vineyards below. A true gentleman and host, he was also very patient and encouraging with me while I am practicing Spanish as a non-native speaker. Thank you for everything and an unforgettable stay! Highly recommend adding this stop to your itinerary!

We stayed in September and instantly fell in love with the village, the hotel, and the host. Javier made us feel like royalty throughout our entire stay. The castle is absolutely stunning, and the rooms are tasteful and beautiful. The bar and terrace are a delightful bonus, and we simply didn't want to leave! I am looking forward to returning to this hotel. It's a gem.

Gorgeously, unique hotel. Privately owned by a family with the wonderfully friendly and welcoming Xavier as our host. Stunning, historic home on the edge of LaGuardia town, with beautifully decorated bedroom and bathroom. All this was completed with a fantastic range of breakfast goodies, something to suit everyone. Xavier also recommended the restaurant underneath the hotel which was fantastic. Varied menu, delicious food options and very well priced - went there two nights running.

Absolutely!! I love this restaurant!! They are open for dinner before 8, which is rare for Laguardia. The outdoor seating is lovely, and the view is like a postcard. They also have bar seating indoors. The indoor dining room is a bit dark and dank and I wouldn't recommend it if the restaurant isn't crowded. And, you can't see the beautiful view from the dining room. For the price, the food is excellent. The chef is flexible and accommodating to special requests. Try the famous mojito!! Jonathan, the bartender, is quite talented

Gorgeous hotel. Visit the tower of this small castle. Rooms beautiful. Good restaurant too. At night it was a bit warm in the room in July (hot month). Opened windows and it cooled...but there were dogs below the hill barking in a wild frenzy...as if they had attacked each other or had killed a small herd of sheep. We slept in during the morning. Get a coffee upstairs...terrific. Helped with dog night.

We absolutely loved this little hotel, be sure to get a suite and ask Javier if you can go up the bishops tower. Javier was so friendly, all the staff were lovely. We ate in the restaurant which was very good, I can't wait to visit this place again.