Hotel Catalonia Royal La Romana - Adults Only

Stayed for a week in December 2024 and loved everything about it! If I ever come back to the area, I will choose this resort again. Beach was more than awesome, loved beach bar staff & cocktails; Food was amazing, both in buffet & themed restaurants; Hotel territory absolutely beautiful and super clean; The staff made us feel very welcome, always smiling and so helpful, everybody from bartenders to room maids; We got a room upgrade when we arrived to reception, at no any cost, they just offered it for free; A special and exceptional holiday for our anniversary in Catalonia Royal la Romana!

Angel and Andrey, Juan Carlos good on the baggage service. Overall excellent hotel facilities and location but very Spanish hotel and not equipped for English guests. Bar staff in parts can be rude in other parts can be lovely, food not very good at times with a lot of food poisoning going round however some restaurants very good the Asian and Bloved in particular. Overall the cleanliness excellent and maintenance fantastic. Improve food and drinks and service and the hotel would be able to charge even more.

I really hope that they will not delete my review - enjoy the pictures, I documented everything. Unfortunately, our experience in this resort was an unpleasant one. Firstly, I would like to highlight the positive aspects of this hotel: the nature is spectacular (the beach is very nice, clear water and beautiful palm trees everywhere), the resort gardens are beautiful and they really take care of the environment, staff is friendly and polite overall; After you see the outside of the hotel, things are not so nice anymore: on the hallway you will be hit by a strong smell of mold, the walls are cracked due to the humidity I guess; The same smell of mold is also present in the room; The rooms are not so clean (the clean service is done around 2/3PM, so if you intend to rest in the afternoon, probably you will not have the room cleaned in that day - we experienced that). I would have been able to pass over this things if at least the food was good, but WASN'T - TRUST ME!! We suffered from food poisoning in our 3rd day and ended up at the doctor with strong need of intravenous treatment (symptoms: nausea + vomiting, chills, dizziness and intestinal problems) Our entire vacation have been destroyed by this episode, due to the poor quality of food. We've been on medical treatment for the rest of the holiday. This hotel has a very very high score for nothing!! I strongly recommend to the management to improve the quality of all of the services that they are offering, especially the food quality. It's a shame that we payed a lot of money to not be able to enjoy anything because of the poor services.

As frequent travelers and members of a resort in Mexico, we always appreciate quality service and fair treatment for all guests, regardless of membership status. Unfortunately, our recent experience fell far short of expectations. Service: The service was extremely disappointing. Despite tipping generously when deserved, we encountered rude and unprofessional staff throughout our stay—with one notable exception: Luis at the pool bar, who was polite, attentive, and truly seemed to enjoy his job. He provided consistent, excellent service and made our time at the pool enjoyable. Restaurant Dress Code Confusion: We experienced inconsistency with the restaurant dress code. At check-in, we were told that men were required to wear closed-toe shoes, while women could wear sandals. However, when I arrived for dinner in sandals with my dress, I was denied entry—despite other guests (including men) wearing open-toe shoes without issue. This inconsistency and favoritism toward certain guests, presumably members, was frustrating and unfair. Buffet Incident: During lunch at the family-side buffet, I wore shorts over my swimsuit, similar to other guests. We were seated without issue, but minutes later, the same staff member asked me to leave, stating that my exposed shoulders had caused a complaint. This abrupt change in policy, seemingly applied only to me, felt arbitrary and unprofessional. Food & Drinks: Food: The dining options were extremely underwhelming—bland, lacking flavor, and overall a 2/10. Ironically, the best meal we had was during our off-site excursion. Drinks: There was absolutely no consistency in drink quality, even with a specialty cocktail menu. Luis at the pool bar was the only bartender capable of making drinks properly and consistently. Spa Experience: Our spa appointment was mishandled. Despite having a written confirmation for a 1:00 PM massage, the spa staff insisted our booking was for 12:30 PM. Fortunately, we arrived early and were able to keep the appointment, though the error could have cost us our session. That said, the massage therapists were excellent and very professional. Accommodations: The swim-up room was beautiful, and the housekeeping staff provided impeccable service. We were pleased with the room itself, though the overall resort experience dampened our enjoyment. Excursion Highlight: We booked the Bayahibe Runners excursion through Amstar, and it was by far the highlight of our trip. The tour was well-organized, and the experience exceeded expectations—one of the best excursions we’ve ever had. Overall Experience: Despite being seasoned travelers who visit different destinations twice a year, this was the first time we felt ready to leave halfway through our stay. The poor service, inconsistent policies, and disappointing dining made this our worst resort experience in the past 4–5 years. We chose this resort based on glowing reviews, which now seem heavily biased toward members. After this experience, we would never consider returning, even if offered a complimentary stay. Final Note: If you enjoy bland food, lackluster entertainment, and an atmosphere of favoritism, this resort might be for you. Otherwise, I would strongly recommend looking elsewhere for your vacation.

This hotel was very clean. Rooms spacious and our maid came everyday to clean our room. Loved our room we were given.|Mini bar in room stocked up. |Air con was very noisy.||Pool areas clean and spotless, staff were great 👍 ||Beach was gorgeous and amazing views.|Shout out to all the staff at the beach, they were very friendly.||Food for me was ok but could be improved as always was cold or just warm ( I like my food piping hot)||Drinks were nice, the wine was lovely.||One thing to mention is the exclusive team who will always try and get you to sign up to exclusive. It was like we were always trying to avoid them.||I would recommend this hotel to my friends.||Had a lovely stay.

Lovely hotel right on the beach ||WiFi - great throughout||Rooms - nice and clean, we had a superior deluxe, nice big bed, double shower, cleaned daily, big tv||Beach and sea - beautiful, says no beds can be reserved but it happens, those on the front with umbrellas get taken between 6-7 in the morning||Bars - service great, never a long wait||Food - mixed, some good and some just ok but we were fine for the week, never really that hot, always felt just warm||Tipping - can just tip when you feel appropriate ||Gym - 2 24 hour gyms, the one on the family side is the better one ||Entertainment - some nice singers and musicians, all a bit too civilized for us so atmosphere felt pretty quiet ||Access to other hotel, really all on the same complex but doesn’t feel like it. Can walk around both no problem. Really quiet on the adult only side||Running - can go out right of the hotel for a flat run on the road, traffic quiet but they move over anyway if you run against it. If you run to the end and drop down to the beach and back it’s 5k ||Weather, sunny everyday with some nice cloud cover at times. Weather apps didn’t really match the actual weather ||Meal on the beach - not worth it for us, too dark and felt like a table had just been plonked on the beach so not really romantic ||Would we come here again - definitely

We were looking for a relaxing two week break in a nice hotel with a great beach, and that's exactly what we got.||Room - we had a large room on the second floor with a balcony that overlooked the quiet pool. The bed was huge and very comfortable, there was a mini bar that was stocked daily with soft drinks and beer. The room was kept spotlessly clean by the maids.||Food and drink - There is a nice selection of restaurants that are booked via an app that you can access via QR code in reception. You can book two or three days in advance. We really enjoyed the choice of restaurants and found the food to be pretty good for this class of holiday hotel, our favourite was the Peruvian. You can also use the restaurants in the family side of the hotel, you can book these at reception. There are bars dotted around the resort and on the beach, the drinks are fine with some interesting cocktails.||Beach and pools - The beach is a very nice strip of white sand leading to the crystal clear sea with a sandy bottom, it is fairly shallow and there is an artificial reef running parallel so you can snorkel and see some colourful fish and coral .There is an adult only section, and just like everywhere else, you need to be up early to get the best beds. To the left of the beach, you can walk for miles along the national park beach, you'll need to wear rock shoes as it gets a bit rocky, there are places where you can take a cooling dip. To the right you can walk past the other hotels for about half a mile. The pools are also very nice, there's the main pool with a swim up bar, and also a quiet pool.||Trips - We did the Saona Island on speedboat and catamaran for a second time which is well worth doing because the boat leaves from Bayahibe so there isn't the two hour transfer either end that there is from Punta Cana.||Service - we found all members of staff to be really friendly and helpful which really made for a very pleasant stay. The hotel grounds are beautiful and the cleaning staff do a great job.||In summary, we really enjoyed our holiday at this hotel. We usually stay on the Punta Cana side of the island, so it was nice to see the differences. The hotel is located very close to the national park, the sea and beaches are stunning. We recommend this hotel for an adults only relaxing holiday. We will return.

We thoroughly enjoyed our week at Royal Catalonia. The food, service and staff were excellent. The nighttime entertainment was great and Moreno Feo was a wonderful entertainer! He was excellent at his job and a highlight of our trip!!