Millo S
Google
We arrived last night and have enjoyed our stay so far. The hotel is wonderfully located, the staff has been friendly, and our room looks clean and well-maintained. However, I wanted to bring one issue to your attention regarding the towels in our room.
When I went to shower and grabbed a towel, it felt more like a rag than a hotel-quality towel. Several of the towels had strands hanging from the sides, which gave the impression that they were quite worn out. It wasn’t just one towel—unfortunately, all the towels in our room were the same. While I understand that the towels may not need to be plush, the overall quality left much to be desired, and it wasn’t the most comfortable experience to dry off with towels that seemed more like cleaning rags than something expected from a hotel.
I would highly recommend considering an upgrade to the towels in your hotel budget. Better quality towels could significantly enhance the guest experience and would align with the otherwise great standard of the hotel.
Thank you for taking the time to read this feedback. We are still enjoying our stay, and we hope this can be addressed for future guests.